Telaah Kritis Pelayanan Umum di Perkotaan
This article discusses about various important aspects of public services, particularly in the urban areas. The author critically analyses the quality of public services provided by municipality government from various aspects. On the basis of his analysis, the author argues that accountability, re...
| Main Author: | |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Gadjah Mada
2015-12-01
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| Series: | JKAP (Jurnal Kebijakan dan Administrasi Publik) |
| Subjects: | |
| Online Access: | https://journal.ugm.ac.id/jkap/article/view/8408 |
| _version_ | 1818297252478713856 |
|---|---|
| author | Ratminto Ratminto |
| author_facet | Ratminto Ratminto |
| author_sort | Ratminto Ratminto |
| collection | DOAJ |
| description | This article discusses about various important aspects of public services, particularly in the urban areas. The author critically analyses the quality of public services provided by municipality government from various aspects. On the basis of his
analysis, the author argues that accountability, responsibility, accessibility and efficieng are among other important indicators which should be applied to measure the qual0ty of public services. |
| first_indexed | 2024-12-13T04:16:29Z |
| format | Article |
| id | doaj.art-4464092243214f95b8a365bd8e76d9bd |
| institution | Directory Open Access Journal |
| issn | 0852-9213 2477-4693 |
| language | Indonesian |
| last_indexed | 2024-12-13T04:16:29Z |
| publishDate | 2015-12-01 |
| publisher | Universitas Gadjah Mada |
| record_format | Article |
| series | JKAP (Jurnal Kebijakan dan Administrasi Publik) |
| spelling | doaj.art-4464092243214f95b8a365bd8e76d9bd2022-12-21T23:59:51ZindUniversitas Gadjah MadaJKAP (Jurnal Kebijakan dan Administrasi Publik)0852-92132477-46932015-12-018111610.22146/jkap.84086983Telaah Kritis Pelayanan Umum di PerkotaanRatminto Ratminto0Magister Ilmu PemerintahanThis article discusses about various important aspects of public services, particularly in the urban areas. The author critically analyses the quality of public services provided by municipality government from various aspects. On the basis of his analysis, the author argues that accountability, responsibility, accessibility and efficieng are among other important indicators which should be applied to measure the qual0ty of public services.https://journal.ugm.ac.id/jkap/article/view/8408public servicesaccountabilityresponsibilityaccesibility and efficiency |
| spellingShingle | Ratminto Ratminto Telaah Kritis Pelayanan Umum di Perkotaan JKAP (Jurnal Kebijakan dan Administrasi Publik) public services accountability responsibility accesibility and efficiency |
| title | Telaah Kritis Pelayanan Umum di Perkotaan |
| title_full | Telaah Kritis Pelayanan Umum di Perkotaan |
| title_fullStr | Telaah Kritis Pelayanan Umum di Perkotaan |
| title_full_unstemmed | Telaah Kritis Pelayanan Umum di Perkotaan |
| title_short | Telaah Kritis Pelayanan Umum di Perkotaan |
| title_sort | telaah kritis pelayanan umum di perkotaan |
| topic | public services accountability responsibility accesibility and efficiency |
| url | https://journal.ugm.ac.id/jkap/article/view/8408 |
| work_keys_str_mv | AT ratmintoratminto telaahkritispelayananumumdiperkotaan |