The relationship between visitor satisfaction, expectation and spending in a sport event
There are many studies on the determinants of visitor spending at sport events. However, few studies investigate the effect of satisfaction on spending and even fewer relate this to visitor expectations. The present study examines the case of the World Ski Championships 2015 which were held in Falun...
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| Format: | Article |
| Language: | Spanish |
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Elsevier
2021-01-01
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| Series: | European Research on Management and Business Economics |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2444883420303132 |