Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture
Background: A thoroughly standardized nurse bedside shift report, including effective communication, may improve nurses’ satisfaction and patients’ safety. However, a few studies were found that measure the relationships between nurses’ attitudes and satisfaction with bedside shift reports and patie...
| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Diponegoro University
2022-12-01
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| Series: | Nurse Media: Journal of Nursing |
| Subjects: | |
| Online Access: | https://ejournal.undip.ac.id/index.php/medianers/article/view/47811 |
| _version_ | 1797956299091083264 |
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| author | Samara Jaber Mirna Fawaz Ahmad Rayan Nisser Alhroub Mohammad Suliman Mohammed ALBashtawy Rasmieh Al-Amer Abdullah Alkhawaldeh |
| author_facet | Samara Jaber Mirna Fawaz Ahmad Rayan Nisser Alhroub Mohammad Suliman Mohammed ALBashtawy Rasmieh Al-Amer Abdullah Alkhawaldeh |
| author_sort | Samara Jaber |
| collection | DOAJ |
| description | Background: A thoroughly standardized nurse bedside shift report, including effective communication, may improve nurses’ satisfaction and patients’ safety. However, a few studies were found that measure the relationships between nurses’ attitudes and satisfaction with bedside shift reports and patient safety outcomes.
Purpose: This study aimed to measure nurses’ attitudes and satisfaction with bedside shift reports and their relationships with patient safety culture.
Methods: A cross-sectional and descriptive study was conducted between May to August 2021 among 90 bedside nurses conveniently recruited from a public hospital in Lebanon. The Bedside Handover Report Staff Nurses’ Satisfaction Survey and the Survey on Patient Safety (SOPS) were used to collect data. Data were analyzed using descriptive statistics such as mean and standard deviation and inferential statistics, i.e., Pearson correlation coefficient.
Results: The results showed that satisfaction scores were high in all the questions in the bedside shift reporting. The participants showed relatively positive attitudes towards bedside shift reports where all the statements recorded above-average mean values. The highest-ranking statement “bedside shift report is completed in a reasonable time” was recorded with a mean value of 3.35 (SD=0.87), while the lowest-ranking statement was “bedside shift report is relatively stress-free” with a mean value of 2.03 (SD=0.86). There were significant relationships between nurses’ satisfaction with shift reports and some patient safety culture composites, such as between nurses’ satisfaction with bedside shift reports and communication about errors and reporting of patient safety events (p<0.05) and between nurses’ attitudes toward bedside shift reports and communication about errors (p<0.001)
Conclusion: Implementation of the bedside shift report improves nurses’ levels of satisfaction, enhances positive attitudes toward work, and enhances patients' safety. Nursing leaders should encourage nurses to implement bedside handover reports in their hospitals. |
| first_indexed | 2024-04-10T23:46:48Z |
| format | Article |
| id | doaj.art-44d1aa4cc15242bebf91653369030cc1 |
| institution | Directory Open Access Journal |
| issn | 2087-7811 2406-8799 |
| language | English |
| last_indexed | 2024-04-10T23:46:48Z |
| publishDate | 2022-12-01 |
| publisher | Diponegoro University |
| record_format | Article |
| series | Nurse Media: Journal of Nursing |
| spelling | doaj.art-44d1aa4cc15242bebf91653369030cc12023-01-11T02:15:42ZengDiponegoro UniversityNurse Media: Journal of Nursing2087-78112406-87992022-12-0112341442210.14710/nmjn.v12i3.4781121500Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety CultureSamara Jaber0Mirna Fawaz1Ahmad Rayan2Nisser Alhroub3Mohammad Suliman4Mohammed ALBashtawy5Rasmieh Al-Amer6Abdullah Alkhawaldeh7Faculty of Health Sciences, Beirut Arab University, LebanonAssistant professor, Faculty of Health Sciences, Beirut Arab University, LebanonAssociate professor, Faculty of Nursing, Zarqa University, JordanAssistant Professor, Faculty of Nursing, Jerash University, JordanAssociate Professor, Department of Community and Mental Health, Princess Salma Faculty of Nursing, AL Al-Bayt University, JordanProfessor, Department of Community and Mental Health, Princess Salma Faculty of Nursing, AL Al-Bayt University, JordanAssistant professor, Faculty of Nursing, Isra University, JordanAssociate Professor, Department of Community and Mental Health, Princess Salma Faculty of Nursing, AL Al-Bayt University, JordanBackground: A thoroughly standardized nurse bedside shift report, including effective communication, may improve nurses’ satisfaction and patients’ safety. However, a few studies were found that measure the relationships between nurses’ attitudes and satisfaction with bedside shift reports and patient safety outcomes. Purpose: This study aimed to measure nurses’ attitudes and satisfaction with bedside shift reports and their relationships with patient safety culture. Methods: A cross-sectional and descriptive study was conducted between May to August 2021 among 90 bedside nurses conveniently recruited from a public hospital in Lebanon. The Bedside Handover Report Staff Nurses’ Satisfaction Survey and the Survey on Patient Safety (SOPS) were used to collect data. Data were analyzed using descriptive statistics such as mean and standard deviation and inferential statistics, i.e., Pearson correlation coefficient. Results: The results showed that satisfaction scores were high in all the questions in the bedside shift reporting. The participants showed relatively positive attitudes towards bedside shift reports where all the statements recorded above-average mean values. The highest-ranking statement “bedside shift report is completed in a reasonable time” was recorded with a mean value of 3.35 (SD=0.87), while the lowest-ranking statement was “bedside shift report is relatively stress-free” with a mean value of 2.03 (SD=0.86). There were significant relationships between nurses’ satisfaction with shift reports and some patient safety culture composites, such as between nurses’ satisfaction with bedside shift reports and communication about errors and reporting of patient safety events (p<0.05) and between nurses’ attitudes toward bedside shift reports and communication about errors (p<0.001) Conclusion: Implementation of the bedside shift report improves nurses’ levels of satisfaction, enhances positive attitudes toward work, and enhances patients' safety. Nursing leaders should encourage nurses to implement bedside handover reports in their hospitals.https://ejournal.undip.ac.id/index.php/medianers/article/view/47811bedside shift reportnurse satisfactionnursing communicationpatient safety |
| spellingShingle | Samara Jaber Mirna Fawaz Ahmad Rayan Nisser Alhroub Mohammad Suliman Mohammed ALBashtawy Rasmieh Al-Amer Abdullah Alkhawaldeh Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture Nurse Media: Journal of Nursing bedside shift report nurse satisfaction nursing communication patient safety |
| title | Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture |
| title_full | Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture |
| title_fullStr | Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture |
| title_full_unstemmed | Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture |
| title_short | Relationship between Nurses’ Attitudes and Satisfaction with Bedside Shift Reports and Patient Safety Culture |
| title_sort | relationship between nurses attitudes and satisfaction with bedside shift reports and patient safety culture |
| topic | bedside shift report nurse satisfaction nursing communication patient safety |
| url | https://ejournal.undip.ac.id/index.php/medianers/article/view/47811 |
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