Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry

Organizations have been trying to increase their efficiency and improve their performance in order to achieve their goals. Various factors determine organizational success. The construction industry is a project-based industry which is exceptionally dynamic. The need to identify the weak points and...

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Main Authors: Zenith Rathore, Emad Elwakil
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Algorithms
Subjects:
Online Access:https://www.mdpi.com/1999-4893/13/9/205
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author Zenith Rathore
Emad Elwakil
author_facet Zenith Rathore
Emad Elwakil
author_sort Zenith Rathore
collection DOAJ
description Organizations have been trying to increase their efficiency and improve their performance in order to achieve their goals. Various factors determine organizational success. The construction industry is a project-based industry which is exceptionally dynamic. The need to identify the weak points and search for solutions to improve the performance of the construction organization is extremely crucial. The industry has always focused on the measure of project success. Previous research works have primarily focused on the measurement of financial or tangible assets. However, there is a lack of understanding of qualitative factors and their combined effect on organizational performance. Therefore, the objectives of this paper are to identify and study the success factors—both financial and non-financial factors. The potential success factors are collected from the literature review and construction experts through a questionnaire to evaluate their effect on organizational performance. The collected data have been analyzed using the Analytic Hierarchy Process (AHP) to shortlist the critical success factors. Thereafter, the Hierarchical Fuzzy Expert System has been used to build a prediction model based on the selected factors. The developed research/model benefits both researchers and practitioners to predict accurate company performance.
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spelling doaj.art-44d8a75c674f4a12934089eda8ba20b02023-11-20T10:53:18ZengMDPI AGAlgorithms1999-48932020-08-0113920510.3390/a13090205Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction IndustryZenith Rathore0Emad Elwakil1DPR Construction, Redwood City, CA 94061, USASchool of Construction Management, Purdue University, West Lafayette, IN 47907, USAOrganizations have been trying to increase their efficiency and improve their performance in order to achieve their goals. Various factors determine organizational success. The construction industry is a project-based industry which is exceptionally dynamic. The need to identify the weak points and search for solutions to improve the performance of the construction organization is extremely crucial. The industry has always focused on the measure of project success. Previous research works have primarily focused on the measurement of financial or tangible assets. However, there is a lack of understanding of qualitative factors and their combined effect on organizational performance. Therefore, the objectives of this paper are to identify and study the success factors—both financial and non-financial factors. The potential success factors are collected from the literature review and construction experts through a questionnaire to evaluate their effect on organizational performance. The collected data have been analyzed using the Analytic Hierarchy Process (AHP) to shortlist the critical success factors. Thereafter, the Hierarchical Fuzzy Expert System has been used to build a prediction model based on the selected factors. The developed research/model benefits both researchers and practitioners to predict accurate company performance.https://www.mdpi.com/1999-4893/13/9/205organization performanceanalytic hierarchy processhierarchical fuzzy expert systemconstruction industry
spellingShingle Zenith Rathore
Emad Elwakil
Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry
Algorithms
organization performance
analytic hierarchy process
hierarchical fuzzy expert system
construction industry
title Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry
title_full Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry
title_fullStr Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry
title_full_unstemmed Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry
title_short Hierarchical Fuzzy Expert System for Organizational Performance Assessment in the Construction Industry
title_sort hierarchical fuzzy expert system for organizational performance assessment in the construction industry
topic organization performance
analytic hierarchy process
hierarchical fuzzy expert system
construction industry
url https://www.mdpi.com/1999-4893/13/9/205
work_keys_str_mv AT zenithrathore hierarchicalfuzzyexpertsystemfororganizationalperformanceassessmentintheconstructionindustry
AT emadelwakil hierarchicalfuzzyexpertsystemfororganizationalperformanceassessmentintheconstructionindustry