An Innovative Approach to BOP in Achieving the Sustainable Development Goals:

BOP businesses have been increasing in Japan. However, many Japanese companies that are too accustomed to conducting conventional marketing with wealthy clusters of consumers seem to be struggling to understand BOP market needs. According to Hart and London (2011), the classic definition of BOP is 4...

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Main Author: Shigeki Inoue
Format: Article
Language:Japanese
Published: Japan Marketing Academy 2018-12-01
Series:Maketingu Janaru
Subjects:
Online Access:https://www.jstage.jst.go.jp/article/marketing/38/1/38_2018.025/_html/-char/en
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author Shigeki Inoue
author_facet Shigeki Inoue
author_sort Shigeki Inoue
collection DOAJ
description BOP businesses have been increasing in Japan. However, many Japanese companies that are too accustomed to conducting conventional marketing with wealthy clusters of consumers seem to be struggling to understand BOP market needs. According to Hart and London (2011), the classic definition of BOP is 4 billion people in the world with an annual income of less than $3,000. However, this definition is too crude from the viewpoint of practical marketing, in which actual living situations, including regional, cultural, and economical factors for each consumer, are more important. In this study, we redefine BOP, which has been focused on by Prahalad for 20 years, and we explore the realities of a BOP consumer cluster based on consumer surveys in Greater Jakarta, Indonesia. We also propose a new framework of design thinking, including a new method of participatory observational research for consumers. This is referred to as DIVE (Diversity Inclusive Visionary Enhancement), and has been developed based on a series of consumer surveys in a new product development project for BOPs.
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spelling doaj.art-4507d45dab934884acd7530525fcaabb2022-12-22T03:01:19ZjpnJapan Marketing AcademyMaketingu Janaru0389-72652188-16692018-12-0138172010.7222/marketing.2018.025marketingAn Innovative Approach to BOP in Achieving the Sustainable Development Goals:Shigeki Inoue0Faculty of Design, Kyushu UniversityBOP businesses have been increasing in Japan. However, many Japanese companies that are too accustomed to conducting conventional marketing with wealthy clusters of consumers seem to be struggling to understand BOP market needs. According to Hart and London (2011), the classic definition of BOP is 4 billion people in the world with an annual income of less than $3,000. However, this definition is too crude from the viewpoint of practical marketing, in which actual living situations, including regional, cultural, and economical factors for each consumer, are more important. In this study, we redefine BOP, which has been focused on by Prahalad for 20 years, and we explore the realities of a BOP consumer cluster based on consumer surveys in Greater Jakarta, Indonesia. We also propose a new framework of design thinking, including a new method of participatory observational research for consumers. This is referred to as DIVE (Diversity Inclusive Visionary Enhancement), and has been developed based on a series of consumer surveys in a new product development project for BOPs.https://www.jstage.jst.go.jp/article/marketing/38/1/38_2018.025/_html/-char/enbopdesign thinkingdeveloping countriesunderclassresearch methods
spellingShingle Shigeki Inoue
An Innovative Approach to BOP in Achieving the Sustainable Development Goals:
Maketingu Janaru
bop
design thinking
developing countries
underclass
research methods
title An Innovative Approach to BOP in Achieving the Sustainable Development Goals:
title_full An Innovative Approach to BOP in Achieving the Sustainable Development Goals:
title_fullStr An Innovative Approach to BOP in Achieving the Sustainable Development Goals:
title_full_unstemmed An Innovative Approach to BOP in Achieving the Sustainable Development Goals:
title_short An Innovative Approach to BOP in Achieving the Sustainable Development Goals:
title_sort innovative approach to bop in achieving the sustainable development goals
topic bop
design thinking
developing countries
underclass
research methods
url https://www.jstage.jst.go.jp/article/marketing/38/1/38_2018.025/_html/-char/en
work_keys_str_mv AT shigekiinoue aninnovativeapproachtobopinachievingthesustainabledevelopmentgoals
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