The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals

When studying the regular quality practices in hospitals, it is essential to focus on the 5S as it reflects the daily activities of healthcare providers. The aim of this research is to study the effect of 5S-quality approach on employee performance in some Lebanese hospitals. Based on a quantitative...

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Main Authors: Rayan Ezzeddine, Malak Aoun
Format: Article
Language:English
Published: Lembaga Pendidikan Profesional Cendekia Hotel and Business School 2020-01-01
Series:International Business and Accounting Research Journal
Subjects:
Online Access:http://ibarj.com/index.php/ibarj/article/view/119
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author Rayan Ezzeddine
Malak Aoun
author_facet Rayan Ezzeddine
Malak Aoun
author_sort Rayan Ezzeddine
collection DOAJ
description When studying the regular quality practices in hospitals, it is essential to focus on the 5S as it reflects the daily activities of healthcare providers. The aim of this research is to study the effect of 5S-quality approach on employee performance in some Lebanese hospitals. Based on a quantitative approach, a survey was conducted among four hospitals in South Lebanon and 240 self-administered questionnaires were distributed randomly among target respondents. The collected primary data was analyzed by SPSS software. Statistical tests were applied for hypothesis testing such as correlation and regression analysis tests. The obtained results showed that 5S is significantly and positively affecting employee performance except for Sort. This study was limited to the constricted geographical zone and small number of hospitals was surveyed. Future studies may enlarge the research empirically and study different quality approaches.
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spelling doaj.art-4527f486c4cd4717998a8ff8de5e52c92022-12-21T22:54:55ZengLembaga Pendidikan Profesional Cendekia Hotel and Business SchoolInternational Business and Accounting Research Journal2549-03032020-01-0141445010.15294/ibarj.v4i1.11948The Effect of 5S on Employee Performance: An Empirical Study among Lebanese HospitalsRayan Ezzeddine0Malak Aoun1School of Business, Lebanese International University, LebanonSchool of Business, Lebanese International University, LebanonWhen studying the regular quality practices in hospitals, it is essential to focus on the 5S as it reflects the daily activities of healthcare providers. The aim of this research is to study the effect of 5S-quality approach on employee performance in some Lebanese hospitals. Based on a quantitative approach, a survey was conducted among four hospitals in South Lebanon and 240 self-administered questionnaires were distributed randomly among target respondents. The collected primary data was analyzed by SPSS software. Statistical tests were applied for hypothesis testing such as correlation and regression analysis tests. The obtained results showed that 5S is significantly and positively affecting employee performance except for Sort. This study was limited to the constricted geographical zone and small number of hospitals was surveyed. Future studies may enlarge the research empirically and study different quality approaches.http://ibarj.com/index.php/ibarj/article/view/119employee performance, quality, 5s, hospital, lebanon
spellingShingle Rayan Ezzeddine
Malak Aoun
The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals
International Business and Accounting Research Journal
employee performance, quality, 5s, hospital, lebanon
title The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals
title_full The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals
title_fullStr The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals
title_full_unstemmed The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals
title_short The Effect of 5S on Employee Performance: An Empirical Study among Lebanese Hospitals
title_sort effect of 5s on employee performance an empirical study among lebanese hospitals
topic employee performance, quality, 5s, hospital, lebanon
url http://ibarj.com/index.php/ibarj/article/view/119
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