Assessment of the quality of service in the field of real estate transactions: modern methodological approaches
This article discusses topical issues related to the assessment of the quality of service in the field of real estate transactions, in particular, the theoretical and methodological approaches to determining the quantitative value of the service quality indicator. The authors summarized the exist...
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Format: | Article |
Language: | English |
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Omsk State Technical University, Federal State Budgetary Educational Institution of Higher Education
2023-09-01
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Series: | Омский научный вестник: Серия "Общество. История. Современность" |
Subjects: | |
Online Access: | https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%963%20(%D0%9E%D0%98%D0%A1)/131-137%20%D0%9A%D0%B0%D0%BB%D0%B8%D0%BD%D0%B8%D0%BD%D0%B0%20%D0%9D.%20%D0%9C.,%20%D0%A5%D1%80%D0%B0%D0%BF%D0%BE%D0%B2%D0%B0%20%D0%95.%20%D0%92..pdf |
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author | N. M. Kalinina E. V. Khrapova |
author_facet | N. M. Kalinina E. V. Khrapova |
author_sort | N. M. Kalinina |
collection | DOAJ |
description | This article discusses topical issues related to the assessment of the quality of
service in the field of real estate transactions, in particular, the theoretical and
methodological approaches to determining the quantitative value of the service
quality indicator. The authors summarized the existing methods for determining the
estimated value of the service quality indicator, and outlined the subjective aspects
of the considered methods. The author’s vision of the methodological support for
establishing the estimated values of service quality indicators in the field of real
estate transactions is proposed. |
first_indexed | 2024-03-11T20:19:17Z |
format | Article |
id | doaj.art-456bf20c7d674eb1bb8a9584cf5eef47 |
institution | Directory Open Access Journal |
issn | 2542-0488 2541-7983 |
language | English |
last_indexed | 2024-03-11T20:19:17Z |
publishDate | 2023-09-01 |
publisher | Omsk State Technical University, Federal State Budgetary Educational Institution of Higher Education |
record_format | Article |
series | Омский научный вестник: Серия "Общество. История. Современность" |
spelling | doaj.art-456bf20c7d674eb1bb8a9584cf5eef472023-10-03T09:21:04ZengOmsk State Technical University, Federal State Budgetary Educational Institution of Higher EducationОмский научный вестник: Серия "Общество. История. Современность"2542-04882541-79832023-09-018313113710.25206/2542-0488-2023-8-3-131-137Assessment of the quality of service in the field of real estate transactions: modern methodological approachesN. M. Kalinina0https://orcid.org/0000-0001-9364-3686E. V. Khrapova1https://orcid.org/0000-0001-8167-9315Omsk State Technical UniversityOmsk State Technical UniversityThis article discusses topical issues related to the assessment of the quality of service in the field of real estate transactions, in particular, the theoretical and methodological approaches to determining the quantitative value of the service quality indicator. The authors summarized the existing methods for determining the estimated value of the service quality indicator, and outlined the subjective aspects of the considered methods. The author’s vision of the methodological support for establishing the estimated values of service quality indicators in the field of real estate transactions is proposed.https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%963%20(%D0%9E%D0%98%D0%A1)/131-137%20%D0%9A%D0%B0%D0%BB%D0%B8%D0%BD%D0%B8%D0%BD%D0%B0%20%D0%9D.%20%D0%9C.,%20%D0%A5%D1%80%D0%B0%D0%BF%D0%BE%D0%B2%D0%B0%20%D0%95.%20%D0%92..pdfservicereal estatequality of servicemethodologyevaluation criteriaefficiencyquality of service. |
spellingShingle | N. M. Kalinina E. V. Khrapova Assessment of the quality of service in the field of real estate transactions: modern methodological approaches Омский научный вестник: Серия "Общество. История. Современность" service real estate quality of service methodology evaluation criteria efficiency quality of service. |
title | Assessment of the quality of service in the field of real estate transactions: modern methodological approaches |
title_full | Assessment of the quality of service in the field of real estate transactions: modern methodological approaches |
title_fullStr | Assessment of the quality of service in the field of real estate transactions: modern methodological approaches |
title_full_unstemmed | Assessment of the quality of service in the field of real estate transactions: modern methodological approaches |
title_short | Assessment of the quality of service in the field of real estate transactions: modern methodological approaches |
title_sort | assessment of the quality of service in the field of real estate transactions modern methodological approaches |
topic | service real estate quality of service methodology evaluation criteria efficiency quality of service. |
url | https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%963%20(%D0%9E%D0%98%D0%A1)/131-137%20%D0%9A%D0%B0%D0%BB%D0%B8%D0%BD%D0%B8%D0%BD%D0%B0%20%D0%9D.%20%D0%9C.,%20%D0%A5%D1%80%D0%B0%D0%BF%D0%BE%D0%B2%D0%B0%20%D0%95.%20%D0%92..pdf |
work_keys_str_mv | AT nmkalinina assessmentofthequalityofserviceinthefieldofrealestatetransactionsmodernmethodologicalapproaches AT evkhrapova assessmentofthequalityofserviceinthefieldofrealestatetransactionsmodernmethodologicalapproaches |