Patients' perspectives on the quality of online patient education materials: A qualitative study

BACKGROUND: Access to online patient education information can lead to more effective self-care and disease management. However, the large amount of online information provided through unknown or unreliable sources can challenge patients to trust and use this information. This study was designed to...

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Main Authors: Mohammad Ali Boroumand, Shahram Sedghi, Peyman Adibi, Sirous Panahi, Alireza Rahimi
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2022-01-01
Series:Journal of Education and Health Promotion
Subjects:
Online Access:http://www.jehp.net/article.asp?issn=2277-9531;year=2022;volume=11;issue=1;spage=402;epage=402;aulast=Boroumand
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author Mohammad Ali Boroumand
Shahram Sedghi
Peyman Adibi
Sirous Panahi
Alireza Rahimi
author_facet Mohammad Ali Boroumand
Shahram Sedghi
Peyman Adibi
Sirous Panahi
Alireza Rahimi
author_sort Mohammad Ali Boroumand
collection DOAJ
description BACKGROUND: Access to online patient education information can lead to more effective self-care and disease management. However, the large amount of online information provided through unknown or unreliable sources can challenge patients to trust and use this information. This study was designed to examine the opinions of Iranian gastrointestinal patients about the quality of online information used. MATERIALS AND METHODS: A qualitative study was conducted using thematic analysis. Data were gathered via a semi-structured interview with 29 gastrointestinal patients, and data analysis was performed by qualitative content analysis using open coding with MAXQDA 2018 software. RESULTS: Based on the study, 22 codes were extracted in nine subcategories named as: “Emphasis on the identity of providers,” “Nature of online information,” “Distrust on online information,” “Poor quality of information,” “Giving misinformation,” “False impact,” “Improve communication,” “Positive effect on the patient,” “Better Diagnosis.” CONCLUSIONS: In the current situation, Iranian patients are not confident enough about the quality of available online information. They believe that the use of current poor-quality information has negative consequences. However, they tend to use online patient education materials are produced in Persian by reputable scientific authorities. Using online information can increase patients' knowledge and lead to better communication with medical staff and other similar patients. They can use this information for self-care with more confidence, and such an approach can also have significant benefits for the national health system.
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spelling doaj.art-457d8cb04c0d44fcb71492d7d147dee02023-01-12T12:33:03ZengWolters Kluwer Medknow PublicationsJournal of Education and Health Promotion2277-95312022-01-0111140240210.4103/jehp.jehp_1127_21Patients' perspectives on the quality of online patient education materials: A qualitative studyMohammad Ali BoroumandShahram SedghiPeyman AdibiSirous PanahiAlireza RahimiBACKGROUND: Access to online patient education information can lead to more effective self-care and disease management. However, the large amount of online information provided through unknown or unreliable sources can challenge patients to trust and use this information. This study was designed to examine the opinions of Iranian gastrointestinal patients about the quality of online information used. MATERIALS AND METHODS: A qualitative study was conducted using thematic analysis. Data were gathered via a semi-structured interview with 29 gastrointestinal patients, and data analysis was performed by qualitative content analysis using open coding with MAXQDA 2018 software. RESULTS: Based on the study, 22 codes were extracted in nine subcategories named as: “Emphasis on the identity of providers,” “Nature of online information,” “Distrust on online information,” “Poor quality of information,” “Giving misinformation,” “False impact,” “Improve communication,” “Positive effect on the patient,” “Better Diagnosis.” CONCLUSIONS: In the current situation, Iranian patients are not confident enough about the quality of available online information. They believe that the use of current poor-quality information has negative consequences. However, they tend to use online patient education materials are produced in Persian by reputable scientific authorities. Using online information can increase patients' knowledge and lead to better communication with medical staff and other similar patients. They can use this information for self-care with more confidence, and such an approach can also have significant benefits for the national health system.http://www.jehp.net/article.asp?issn=2277-9531;year=2022;volume=11;issue=1;spage=402;epage=402;aulast=Boroumanddistanceeducationinternet-based interventionpatient education as topicself care
spellingShingle Mohammad Ali Boroumand
Shahram Sedghi
Peyman Adibi
Sirous Panahi
Alireza Rahimi
Patients' perspectives on the quality of online patient education materials: A qualitative study
Journal of Education and Health Promotion
distance
education
internet-based intervention
patient education as topic
self care
title Patients' perspectives on the quality of online patient education materials: A qualitative study
title_full Patients' perspectives on the quality of online patient education materials: A qualitative study
title_fullStr Patients' perspectives on the quality of online patient education materials: A qualitative study
title_full_unstemmed Patients' perspectives on the quality of online patient education materials: A qualitative study
title_short Patients' perspectives on the quality of online patient education materials: A qualitative study
title_sort patients perspectives on the quality of online patient education materials a qualitative study
topic distance
education
internet-based intervention
patient education as topic
self care
url http://www.jehp.net/article.asp?issn=2277-9531;year=2022;volume=11;issue=1;spage=402;epage=402;aulast=Boroumand
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