Being ready for digital transformation: How to enhance employees’ intentional digital readiness

Organizations rely on employees' intentional digital readiness to enable digital transformation, as such readiness determines individuals’ actual use and acceptance of digitalization.Therefore, the purpose of this study was to obtain deeper insights into the key drivers of employees' inter...

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Main Authors: Mona Höyng, Angelika Lau
Format: Article
Language:English
Published: Elsevier 2023-08-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958823000477
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author Mona Höyng
Angelika Lau
author_facet Mona Höyng
Angelika Lau
author_sort Mona Höyng
collection DOAJ
description Organizations rely on employees' intentional digital readiness to enable digital transformation, as such readiness determines individuals’ actual use and acceptance of digitalization.Therefore, the purpose of this study was to obtain deeper insights into the key drivers of employees' international digital readiness. To do so, we developed the Employee Digitalization Acceptance Model, which is grounded in the Technology Acceptance Model (TAM) and the Personal Resource Adaption Model (PRAM). Particularly, we investigate the indirect effects of personal resources (proactive personality [PP] and growth mindset) and job resources (empowering leadership [EL] and trust in management [TM]) on employees’ intentional digital readiness through their perceptions of digital working tools (perceived usefulness and perceived ease of use).Based on data from 1143 employees, structural equation modeling was used to examine the hypothesized relationships. While perceptions of digital working tools, PP, EL in terms of autonomy support, and TM were found to enhance intentional digital readiness based on our results, a growth mindset and EL in terms of development support reduced this readiness.This was the first study to develop a theoretical framework to examine employees’ intentional digital readiness by considering the key variables of TAM and integrating personal and job resources derived from PRAM.
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spelling doaj.art-45f7a030faa043268f733427d6f987502023-09-07T04:44:32ZengElsevierComputers in Human Behavior Reports2451-95882023-08-0111100314Being ready for digital transformation: How to enhance employees’ intentional digital readinessMona Höyng0Angelika Lau1University of Duisburg-Essen Mercator School of Management, Lotharstraße 65, 47057, Duisburg, GermanyUniversity of Duisburg-Essen Mercator School of Management, Lotharstraße 65, 47057, Duisburg, Germany; Corresponding author.Organizations rely on employees' intentional digital readiness to enable digital transformation, as such readiness determines individuals’ actual use and acceptance of digitalization.Therefore, the purpose of this study was to obtain deeper insights into the key drivers of employees' international digital readiness. To do so, we developed the Employee Digitalization Acceptance Model, which is grounded in the Technology Acceptance Model (TAM) and the Personal Resource Adaption Model (PRAM). Particularly, we investigate the indirect effects of personal resources (proactive personality [PP] and growth mindset) and job resources (empowering leadership [EL] and trust in management [TM]) on employees’ intentional digital readiness through their perceptions of digital working tools (perceived usefulness and perceived ease of use).Based on data from 1143 employees, structural equation modeling was used to examine the hypothesized relationships. While perceptions of digital working tools, PP, EL in terms of autonomy support, and TM were found to enhance intentional digital readiness based on our results, a growth mindset and EL in terms of development support reduced this readiness.This was the first study to develop a theoretical framework to examine employees’ intentional digital readiness by considering the key variables of TAM and integrating personal and job resources derived from PRAM.http://www.sciencedirect.com/science/article/pii/S2451958823000477Digital transformationDigital readinessEmpowering leadershipGrowth mindsetProactive personalityTrust in management
spellingShingle Mona Höyng
Angelika Lau
Being ready for digital transformation: How to enhance employees’ intentional digital readiness
Computers in Human Behavior Reports
Digital transformation
Digital readiness
Empowering leadership
Growth mindset
Proactive personality
Trust in management
title Being ready for digital transformation: How to enhance employees’ intentional digital readiness
title_full Being ready for digital transformation: How to enhance employees’ intentional digital readiness
title_fullStr Being ready for digital transformation: How to enhance employees’ intentional digital readiness
title_full_unstemmed Being ready for digital transformation: How to enhance employees’ intentional digital readiness
title_short Being ready for digital transformation: How to enhance employees’ intentional digital readiness
title_sort being ready for digital transformation how to enhance employees intentional digital readiness
topic Digital transformation
Digital readiness
Empowering leadership
Growth mindset
Proactive personality
Trust in management
url http://www.sciencedirect.com/science/article/pii/S2451958823000477
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AT angelikalau beingreadyfordigitaltransformationhowtoenhanceemployeesintentionaldigitalreadiness