Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital

Clinical Pharmacy Services (CPS) play important roles in the clinical setting. This study aims to evaluate CPS based on Doctors’ perception at the Universitas Sumatera Utara Hospital, Medan, Indonesia. It was a mixed methods descriptive study that used the Importance–Performance Analysis (IPA). The...

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Main Authors: Khairunnisa Khairunnisa, Rima Rambe, Wiryanto Wiryanto
Format: Article
Language:English
Published: Pensoft Publishers 2023-06-01
Series:Pharmacia
Online Access:https://pharmacia.pensoft.net/article/99091/download/pdf/
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author Khairunnisa Khairunnisa
Rima Rambe
Wiryanto Wiryanto
author_facet Khairunnisa Khairunnisa
Rima Rambe
Wiryanto Wiryanto
author_sort Khairunnisa Khairunnisa
collection DOAJ
description Clinical Pharmacy Services (CPS) play important roles in the clinical setting. This study aims to evaluate CPS based on Doctors’ perception at the Universitas Sumatera Utara Hospital, Medan, Indonesia. It was a mixed methods descriptive study that used the Importance–Performance Analysis (IPA). The quantitative and qualitative data were accessed simultaneously in a semi-structured interview using questionnaires as the guideline. The forty-three doctors as respondents were interviewed from October to December 2021. According to the findings, doctors have used the CPS in collaboration with clinical pharmacists in percentages ranging from 16% to 98%. Furthermore, information on drug regulatory aspects, reconciliation, and drug information services are in Quadrant II, which showed the CPS has performed well. Meanwhile, the information on pharmaceutical and clinical aspects, patient drug history, as well as recommendations and clinical pharmacy intervention, are in Quadrant III. This indicated the respondents did not consider this service to be important. Based on the interview note, increasing the capacity of CPS is important to be done.
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spelling doaj.art-467014589c9f448bbaa8e93ef8c4fc052023-06-03T08:11:06ZengPensoft PublishersPharmacia2603-557X2023-06-0170235936310.3897/pharmacia.70.e9909199091Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara HospitalKhairunnisa Khairunnisa0Rima Rambe1Wiryanto Wiryanto2Universitas Sumatera UtaraUniversitas Sumatera Utara HospitalUniversitas Sumatera UtaraClinical Pharmacy Services (CPS) play important roles in the clinical setting. This study aims to evaluate CPS based on Doctors’ perception at the Universitas Sumatera Utara Hospital, Medan, Indonesia. It was a mixed methods descriptive study that used the Importance–Performance Analysis (IPA). The quantitative and qualitative data were accessed simultaneously in a semi-structured interview using questionnaires as the guideline. The forty-three doctors as respondents were interviewed from October to December 2021. According to the findings, doctors have used the CPS in collaboration with clinical pharmacists in percentages ranging from 16% to 98%. Furthermore, information on drug regulatory aspects, reconciliation, and drug information services are in Quadrant II, which showed the CPS has performed well. Meanwhile, the information on pharmaceutical and clinical aspects, patient drug history, as well as recommendations and clinical pharmacy intervention, are in Quadrant III. This indicated the respondents did not consider this service to be important. Based on the interview note, increasing the capacity of CPS is important to be done.https://pharmacia.pensoft.net/article/99091/download/pdf/
spellingShingle Khairunnisa Khairunnisa
Rima Rambe
Wiryanto Wiryanto
Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital
Pharmacia
title Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital
title_full Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital
title_fullStr Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital
title_full_unstemmed Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital
title_short Doctor’s perception of clinical pharmacy services at Universitas Sumatera Utara Hospital
title_sort doctor s perception of clinical pharmacy services at universitas sumatera utara hospital
url https://pharmacia.pensoft.net/article/99091/download/pdf/
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