Effect of improvement measures in reducing interruptions in a Japanese hospital pharmacy using a synthetic approach based on resilience engineering and systems thinking

Effect of improvement measures in reducing interruptions in a Japanese hospital pharmacy using a synthetic approach based on resilience engineering and systems thinking

Abstract Background Workflow interruptions in pharmacies contribute to dispensing errors, a high-priority issue in patient safety, but have rarely been studied from a systemic perspective partly because of the limitations of the conventional reductionistic approach. This study aims to identify a mec...

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Bibliographic Details
Main Authors: Takahiro Kojima, Noriyasu Kinoshita, Harumi Kitamura, Koji Tanaka, Ayumi Tokunaga, Satoshi Nakagawa, Takeru Abe, Kazue Nakajima
Format: Article
Language:English
Published: BMC 2023-04-01
Series:BMC Health Services Research
Subjects:
Interruptions
Hospital pharmacy
Patient safety
Performance adjustment
Adaptive behavior
Resilience engineering
Online Access:https://doi.org/10.1186/s12913-023-09346-2

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