Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?

The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employee...

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Main Authors: Fang Liu, Irene H. Chow, Man Huang
Format: Article
Language:English
Published: Frontiers Media S.A. 2019-07-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2019.01726/full
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author Fang Liu
Irene H. Chow
Man Huang
author_facet Fang Liu
Irene H. Chow
Man Huang
author_sort Fang Liu
collection DOAJ
description The present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.
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spelling doaj.art-46bc37aab4d7459e95ff67fb6a3b2a862022-12-22T01:13:03ZengFrontiers Media S.A.Frontiers in Psychology1664-10782019-07-011010.3389/fpsyg.2019.01726461059Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?Fang Liu0Irene H. Chow1Man Huang2School of Management, Guangzhou University, Guangzhou, ChinaDepartment of Management, Hang Seng University of Hong Kong, Hong Kong, ChinaSchool of Management, Guangzhou University, Guangzhou, ChinaThe present study focuses on the dark side of impression management (IM) and proposes that IM tactics (ingratiation, exemplification, and their interaction) positively affect workload through the mechanism of compulsory citizenship behavior (CCB). We tested our hypotheses with data from 298 employees in China. Results revealed that ingratiation, exemplification, and their interaction, were positively related to workload, and CCB played a mediating role in all these relationships. We discussed the theoretical and practical implications of this study.https://www.frontiersin.org/article/10.3389/fpsyg.2019.01726/fullimpression managementingratiationexemplificationcompulsory citizenship behaviorworkload
spellingShingle Fang Liu
Irene H. Chow
Man Huang
Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
Frontiers in Psychology
impression management
ingratiation
exemplification
compulsory citizenship behavior
workload
title Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
title_full Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
title_fullStr Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
title_full_unstemmed Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
title_short Increasing Compulsory Citizenship Behavior and Workload: Does Impression Management Matter?
title_sort increasing compulsory citizenship behavior and workload does impression management matter
topic impression management
ingratiation
exemplification
compulsory citizenship behavior
workload
url https://www.frontiersin.org/article/10.3389/fpsyg.2019.01726/full
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