| Summary: | Background. An analysis of aviation accidents is given, which showed that most of them are related
to the human factor. It is customary to refer to this factor as reasons due to illiterate, erroneous or untimely actions of
operators operating aviation equipment, controlling air traffic or providing flights. Materials and methods. It is shown
that air traffic control systems are ergatic systems, i.e. to systems in which the functioning of a human operator is
provided. Modern achievements in science and technology have led to the fact that the reliability of the technical
component of ergatic systems has become higher than the reliability of the operator link. However, it is not yet possible
to refuse the creative possibilities of a human operator, his knowledge and experience. Results and conclusions. At the
same time, the functional reliability of operators of air traffic control systems (ATC) is of decisive importance for
ensuring the safety of flights in air traffic control.
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