Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq
Productive zakat is something that can support productivity for the economy and mustahiq life. Mustahiq satisfaction in getting productive zakat is a reflection of the success of the service. This study aims to analyze the effect of the quality of productive zakat distribution services on mustahiq s...
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| Format: | Article |
| Language: | English |
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Fakultas Ekonomi dan Bisnis Islam IAIN Purwokerto
2021-11-01
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| Series: | El-Jizya: Jurnal Ekonomi Islam |
| Subjects: | |
| Online Access: | https://ejournal.uinsaizu.ac.id/index.php/eljizya/article/view/5273 |
| _version_ | 1797303716371496960 |
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| author | Sukma Mehilda Meliyana Meliyana Decky Hendarsyah |
| author_facet | Sukma Mehilda Meliyana Meliyana Decky Hendarsyah |
| author_sort | Sukma Mehilda |
| collection | DOAJ |
| description | Productive zakat is something that can support productivity for the economy and mustahiq life. Mustahiq satisfaction in getting productive zakat is a reflection of the success of the service. This study aims to analyze the effect of the quality of productive zakat distribution services on mustahiq satisfaction at the national zakat agency (NZA) Bengkalis district. This study was built using a quantitative descriptive method based on primary and secondary data in questionnaires, documentation, and literature studies. The total population of productive zakat mustahiq at the NZA Bengkalis regency is 327 people. Sampling used random sampling with a total sample of 77 people. Data were analyzed using simple linear regression, previously tested using validity, reliability, and normality tests. This study indicates that the quality of productive zakat distribution services has urgency in creating satisfaction for mustahiq, with evidence that the quality of productive zakat distribution services has a positive and significant effect on mustahiq satisfaction. This study contributes to NZA Bengkalis regency in improving service quality and satisfaction of productive zakat mustahiq.
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| first_indexed | 2024-03-07T23:56:45Z |
| format | Article |
| id | doaj.art-46ebd52ddb7a4103ac06e1d119c403e2 |
| institution | Directory Open Access Journal |
| issn | 2354-905X 2579-6208 |
| language | English |
| last_indexed | 2024-03-07T23:56:45Z |
| publishDate | 2021-11-01 |
| publisher | Fakultas Ekonomi dan Bisnis Islam IAIN Purwokerto |
| record_format | Article |
| series | El-Jizya: Jurnal Ekonomi Islam |
| spelling | doaj.art-46ebd52ddb7a4103ac06e1d119c403e22024-02-18T08:18:07ZengFakultas Ekonomi dan Bisnis Islam IAIN PurwokertoEl-Jizya: Jurnal Ekonomi Islam2354-905X2579-62082021-11-019210.24090/ej.v9i2.52735273Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan MustahiqSukma Mehilda0Meliyana Meliyana1Decky Hendarsyah2Sekolah Tinggi Ilmu Ekonomi (STIE) Syariah Bengkalis Riau, IndonesiaSekolah Tinggi Ilmu Ekonomi (STIE) Syariah Bengkalis, Riau, IndonesiaSekolah Tinggi Ilmu Ekonomi (STIE) Syariah Bengkalis, Riau, IndonesiaProductive zakat is something that can support productivity for the economy and mustahiq life. Mustahiq satisfaction in getting productive zakat is a reflection of the success of the service. This study aims to analyze the effect of the quality of productive zakat distribution services on mustahiq satisfaction at the national zakat agency (NZA) Bengkalis district. This study was built using a quantitative descriptive method based on primary and secondary data in questionnaires, documentation, and literature studies. The total population of productive zakat mustahiq at the NZA Bengkalis regency is 327 people. Sampling used random sampling with a total sample of 77 people. Data were analyzed using simple linear regression, previously tested using validity, reliability, and normality tests. This study indicates that the quality of productive zakat distribution services has urgency in creating satisfaction for mustahiq, with evidence that the quality of productive zakat distribution services has a positive and significant effect on mustahiq satisfaction. This study contributes to NZA Bengkalis regency in improving service quality and satisfaction of productive zakat mustahiq. https://ejournal.uinsaizu.ac.id/index.php/eljizya/article/view/5273Service QualitySatisfactionDistributionProductive ZakatMustahiq |
| spellingShingle | Sukma Mehilda Meliyana Meliyana Decky Hendarsyah Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq El-Jizya: Jurnal Ekonomi Islam Service Quality Satisfaction Distribution Productive Zakat Mustahiq |
| title | Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq |
| title_full | Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq |
| title_fullStr | Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq |
| title_full_unstemmed | Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq |
| title_short | Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq |
| title_sort | urgensi kualitas pelayanan distribusi zakat produktif terhadap kepuasan mustahiq |
| topic | Service Quality Satisfaction Distribution Productive Zakat Mustahiq |
| url | https://ejournal.uinsaizu.ac.id/index.php/eljizya/article/view/5273 |
| work_keys_str_mv | AT sukmamehilda urgensikualitaspelayanandistribusizakatproduktifterhadapkepuasanmustahiq AT meliyanameliyana urgensikualitaspelayanandistribusizakatproduktifterhadapkepuasanmustahiq AT deckyhendarsyah urgensikualitaspelayanandistribusizakatproduktifterhadapkepuasanmustahiq |