The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance

Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their a...

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Main Authors: Jurij Jaklič, Vesna Bosilj-Vukšić, Jan Mendling, Mojca Indihar Štemberger
Format: Article
Language:English
Published: SAGE Publishing 2021-08-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440211040126
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author Jurij Jaklič
Vesna Bosilj-Vukšić
Jan Mendling
Mojca Indihar Štemberger
author_facet Jurij Jaklič
Vesna Bosilj-Vukšić
Jan Mendling
Mojca Indihar Štemberger
author_sort Jurij Jaklič
collection DOAJ
description Various management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their actual empirical connection with performance remains poorly understood. In this article, we address this gap and develop a theoretical model that explicates the causal paths from CPM via BPM toward organizational performance in terms of a set of hypotheses. Based on a survey, we find that the effect of CPM on organizational performance is largely mediated by CPM-BPM orchestration and process performance. With this study, we respond to recent calls for novel studies in this area and highlight the impact of well-orchestrated CPM and BPM initiatives on organizational performance.
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spelling doaj.art-4713111786c24dad808a899265cead8c2022-12-21T22:52:58ZengSAGE PublishingSAGE Open2158-24402021-08-011110.1177/21582440211040126The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational PerformanceJurij Jaklič0Vesna Bosilj-Vukšić1Jan Mendling2Mojca Indihar Štemberger3University of Ljubljana, School of Economics and Business, SloveniaUniversity of Zagreb, Faculty of Economics and Business, CroatiaVienna University of Economics and Business, AustriaUniversity of Ljubljana, School of Economics and Business, SloveniaVarious management approaches have been proposed to maintain good organizational performance on a continuous basis, with corporate performance management (CPM) and business process management (BPM) being two major groups. While the conceptual connection between CPM and BPM might see obvious, their actual empirical connection with performance remains poorly understood. In this article, we address this gap and develop a theoretical model that explicates the causal paths from CPM via BPM toward organizational performance in terms of a set of hypotheses. Based on a survey, we find that the effect of CPM on organizational performance is largely mediated by CPM-BPM orchestration and process performance. With this study, we respond to recent calls for novel studies in this area and highlight the impact of well-orchestrated CPM and BPM initiatives on organizational performance.https://doi.org/10.1177/21582440211040126
spellingShingle Jurij Jaklič
Vesna Bosilj-Vukšić
Jan Mendling
Mojca Indihar Štemberger
The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
SAGE Open
title The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
title_full The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
title_fullStr The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
title_full_unstemmed The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
title_short The Orchestration of Corporate Performance Management and Business Process Management and Its Effect on Perceived Organizational Performance
title_sort orchestration of corporate performance management and business process management and its effect on perceived organizational performance
url https://doi.org/10.1177/21582440211040126
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