Customer as a participant of innovative networks

The changes in market conditions and basis for competing have brought the changes in profiling and realizing innovation strategies. Customers are the key subject in the process of generating of innovation. Customers in modern conditions do not wait for initiative of enterprise in value creation and...

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Main Author: Đukić Suzana
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2015-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2015/0354-34711501003D.pdf
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author Đukić Suzana
author_facet Đukić Suzana
author_sort Đukić Suzana
collection DOAJ
description The changes in market conditions and basis for competing have brought the changes in profiling and realizing innovation strategies. Customers are the key subject in the process of generating of innovation. Customers in modern conditions do not wait for initiative of enterprise in value creation and they are not a part of formal processes of marketing research. The new communication technologies help them to be included in voluntary way in innovative activities of enterprise, which is motivated by brand loyalty, enthusiasm, hobby, wish to investigate. The enterprises realize the validity of this important source of new ideas and change their behaviour. The intention of author is to consider the importance of innovative networks for market innovation success, to analyse customer evolution from user to value creator, to identify the characteristics of customer as innovator, and to point to challenges for enterprise in the process of including them in its innovative activities.
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spelling doaj.art-47229c36e9d842b4b6ba3b821f619cd32022-12-21T17:43:05ZengSrpsko udruženje za marketingMarketing (Beograd. 1991)0354-34712334-83642015-01-0146131210.5937/markt1501003D0354-34711501003DCustomer as a participant of innovative networksĐukić Suzana0Univeristy of Niš, Faculty of Economy, Niš, SerbiaThe changes in market conditions and basis for competing have brought the changes in profiling and realizing innovation strategies. Customers are the key subject in the process of generating of innovation. Customers in modern conditions do not wait for initiative of enterprise in value creation and they are not a part of formal processes of marketing research. The new communication technologies help them to be included in voluntary way in innovative activities of enterprise, which is motivated by brand loyalty, enthusiasm, hobby, wish to investigate. The enterprises realize the validity of this important source of new ideas and change their behaviour. The intention of author is to consider the importance of innovative networks for market innovation success, to analyse customer evolution from user to value creator, to identify the characteristics of customer as innovator, and to point to challenges for enterprise in the process of including them in its innovative activities.http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2015/0354-34711501003D.pdfcustomersinnovationsvalue creationinnovative networkscustomer participation
spellingShingle Đukić Suzana
Customer as a participant of innovative networks
Marketing (Beograd. 1991)
customers
innovations
value creation
innovative networks
customer participation
title Customer as a participant of innovative networks
title_full Customer as a participant of innovative networks
title_fullStr Customer as a participant of innovative networks
title_full_unstemmed Customer as a participant of innovative networks
title_short Customer as a participant of innovative networks
title_sort customer as a participant of innovative networks
topic customers
innovations
value creation
innovative networks
customer participation
url http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2015/0354-34711501003D.pdf
work_keys_str_mv AT đukicsuzana customerasaparticipantofinnovativenetworks