Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?

The Covid-19 pandemic has generally affected the cosmetic industry's marketing and sales. Drastic changes happened, and the sales now rely more on online sales. This study aimed to analyze the purchase behavior of facial serum cosmetic products before and during the Covid-19 pandemic. The samp...

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Bibliographic Details
Main Authors: Mega farisha, Hartoyo, Arief Safari
Format: Article
Language:English
Published: Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University 2022-02-01
Series:Journal of Consumer Sciences
Subjects:
Online Access:https://journal.ipb.ac.id/index.php/jcs/article/view/36965
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author Mega farisha
Hartoyo
Arief Safari
author_facet Mega farisha
Hartoyo
Arief Safari
author_sort Mega farisha
collection DOAJ
description The Covid-19 pandemic has generally affected the cosmetic industry's marketing and sales. Drastic changes happened, and the sales now rely more on online sales. This study aimed to analyze the purchase behavior of facial serum cosmetic products before and during the Covid-19 pandemic. The sampling technique applied purposive sampling. Data analysis used Structural Equation Modelling - Partial Least Squares (SEM-PLS). Data were obtained from 200 respondents in the Jabodetabek area from April to May 2021, but only 163 were included in the analysis. The results show that the conditions before and during the pandemic are significant differences. Before the pandemic, co-creation, communal activation, conversation, halal awareness, and reference groups influenced the purchase behavior. On the other hand, though, reference groups did not affect the purchasing behavior during the pandemic. Therefore, business people in the cosmetics field can focus on co-creation and conversation.
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spelling doaj.art-47350e87af8d445aa63697221bc10f8e2023-10-02T04:34:46ZengDepartment of Family and Consumer Sciences, Faculty of Human Ecology, IPB UniversityJournal of Consumer Sciences2460-89632022-02-017110.29244/jcs.7.1.1-19Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?Mega farisha0Hartoyo1Arief Safari2School of Business, IPB University School of Business, IPB University School of Business, IPB University The Covid-19 pandemic has generally affected the cosmetic industry's marketing and sales. Drastic changes happened, and the sales now rely more on online sales. This study aimed to analyze the purchase behavior of facial serum cosmetic products before and during the Covid-19 pandemic. The sampling technique applied purposive sampling. Data analysis used Structural Equation Modelling - Partial Least Squares (SEM-PLS). Data were obtained from 200 respondents in the Jabodetabek area from April to May 2021, but only 163 were included in the analysis. The results show that the conditions before and during the pandemic are significant differences. Before the pandemic, co-creation, communal activation, conversation, halal awareness, and reference groups influenced the purchase behavior. On the other hand, though, reference groups did not affect the purchasing behavior during the pandemic. Therefore, business people in the cosmetics field can focus on co-creation and conversation. https://journal.ipb.ac.id/index.php/jcs/article/view/36965cosmeticcovid-19facial serumpurchase behaviorstructural equation modeling – partial least squares (SEM-PLS)
spellingShingle Mega farisha
Hartoyo
Arief Safari
Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?
Journal of Consumer Sciences
cosmetic
covid-19
facial serum
purchase behavior
structural equation modeling – partial least squares (SEM-PLS)
title Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?
title_full Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?
title_fullStr Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?
title_full_unstemmed Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?
title_short Does Covid-19 Pandemic Change the Consumer Purchase Behavior Towards Cosmetic Products?
title_sort does covid 19 pandemic change the consumer purchase behavior towards cosmetic products
topic cosmetic
covid-19
facial serum
purchase behavior
structural equation modeling – partial least squares (SEM-PLS)
url https://journal.ipb.ac.id/index.php/jcs/article/view/36965
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AT ariefsafari doescovid19pandemicchangetheconsumerpurchasebehaviortowardscosmeticproducts