Mining Twitter to Assess the Public Perception of the "Internet of Things".

Social media analysis has shown tremendous potential to understand public's opinion on a wide variety of topics. In this paper, we have mined Twitter to understand the public's perception of the Internet of Things (IoT). We first generated the discussion trends of the IoT from multiple Twi...

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Main Authors: Jiang Bian, Kenji Yoshigoe, Amanda Hicks, Jiawei Yuan, Zhe He, Mengjun Xie, Yi Guo, Mattia Prosperi, Ramzi Salloum, François Modave
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2016-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC4938510?pdf=render
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author Jiang Bian
Kenji Yoshigoe
Amanda Hicks
Jiawei Yuan
Zhe He
Mengjun Xie
Yi Guo
Mattia Prosperi
Ramzi Salloum
François Modave
author_facet Jiang Bian
Kenji Yoshigoe
Amanda Hicks
Jiawei Yuan
Zhe He
Mengjun Xie
Yi Guo
Mattia Prosperi
Ramzi Salloum
François Modave
author_sort Jiang Bian
collection DOAJ
description Social media analysis has shown tremendous potential to understand public's opinion on a wide variety of topics. In this paper, we have mined Twitter to understand the public's perception of the Internet of Things (IoT). We first generated the discussion trends of the IoT from multiple Twitter data sources and validated these trends with Google Trends. We then performed sentiment analysis to gain insights of the public's attitude towards the IoT. As anticipated, our analysis indicates that the public's perception of the IoT is predominantly positive. Further, through topic modeling, we learned that public tweets discussing the IoT were often focused on business and technology. However, the public has great concerns about privacy and security issues toward the IoT based on the frequent appearance of related terms. Nevertheless, no unexpected perceptions were identified through our analysis. Our analysis was challenged by the limited fraction of tweets relevant to our study. Also, the user demographics of Twitter users may not be strongly representative of the population of the general public.
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spelling doaj.art-47372b2b89cb408ba080226b1b6157bd2022-12-22T02:22:00ZengPublic Library of Science (PLoS)PLoS ONE1932-62032016-01-01117e015845010.1371/journal.pone.0158450Mining Twitter to Assess the Public Perception of the "Internet of Things".Jiang BianKenji YoshigoeAmanda HicksJiawei YuanZhe HeMengjun XieYi GuoMattia ProsperiRamzi SalloumFrançois ModaveSocial media analysis has shown tremendous potential to understand public's opinion on a wide variety of topics. In this paper, we have mined Twitter to understand the public's perception of the Internet of Things (IoT). We first generated the discussion trends of the IoT from multiple Twitter data sources and validated these trends with Google Trends. We then performed sentiment analysis to gain insights of the public's attitude towards the IoT. As anticipated, our analysis indicates that the public's perception of the IoT is predominantly positive. Further, through topic modeling, we learned that public tweets discussing the IoT were often focused on business and technology. However, the public has great concerns about privacy and security issues toward the IoT based on the frequent appearance of related terms. Nevertheless, no unexpected perceptions were identified through our analysis. Our analysis was challenged by the limited fraction of tweets relevant to our study. Also, the user demographics of Twitter users may not be strongly representative of the population of the general public.http://europepmc.org/articles/PMC4938510?pdf=render
spellingShingle Jiang Bian
Kenji Yoshigoe
Amanda Hicks
Jiawei Yuan
Zhe He
Mengjun Xie
Yi Guo
Mattia Prosperi
Ramzi Salloum
François Modave
Mining Twitter to Assess the Public Perception of the "Internet of Things".
PLoS ONE
title Mining Twitter to Assess the Public Perception of the "Internet of Things".
title_full Mining Twitter to Assess the Public Perception of the "Internet of Things".
title_fullStr Mining Twitter to Assess the Public Perception of the "Internet of Things".
title_full_unstemmed Mining Twitter to Assess the Public Perception of the "Internet of Things".
title_short Mining Twitter to Assess the Public Perception of the "Internet of Things".
title_sort mining twitter to assess the public perception of the internet of things
url http://europepmc.org/articles/PMC4938510?pdf=render
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