Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach

Quality management in project administration can affect the costs and schedule of a project considerably. The immediate notable result of unacceptable quality in a construction project is the “dissatisfied client.” which can be interpreted as “customer loss”. Additionally, defective work is a synony...

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Main Authors: Amir Faraji, Maria Rashidi, Tahereh Meydani Haji Agha, Payam Rahnamayiezekavat, Bijan Samali
Format: Article
Language:English
Published: MDPI AG 2022-04-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/12/5/554
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author Amir Faraji
Maria Rashidi
Tahereh Meydani Haji Agha
Payam Rahnamayiezekavat
Bijan Samali
author_facet Amir Faraji
Maria Rashidi
Tahereh Meydani Haji Agha
Payam Rahnamayiezekavat
Bijan Samali
author_sort Amir Faraji
collection DOAJ
description Quality management in project administration can affect the costs and schedule of a project considerably. The immediate notable result of unacceptable quality in a construction project is the “dissatisfied client.” which can be interpreted as “customer loss”. Additionally, defective work is a synonym for problems such as dispute, because items of non-compliance with early agreements can be considered the main factor in triggering claims by the client. The integrated use of two modern technologies, namely Building Information Modeling (BIM) and Unmanned Aerial Vehicles (UAV) is proposed in this study to support project quality management (PQM). This study aims to develop the theoretical underpinnings to provide a quality management framework, formed by BIM-UAV, for housing projects in design-build (D&B) contracts. For this purpose, in the first step the causes of client dissatisfaction rooted in quality concerns were identified in two phases of design and construction. The next step was dedicated to the mapping of BIM-UAV capacities to address the identified causes of dissatisfaction of the client. In the final step, expert opinion was obtained to integrate the BIM-UAV capacities to the quality management framework. The findings and main contribution of this study to the body of knowledge is a guide for design-builders to implement BIM-UAV as an innovative quality management solution to improve their services and to gain the maximum level of client satisfaction, focusing on house building.
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spelling doaj.art-47835d221884453fbdd58c68c4982c382023-11-23T10:19:45ZengMDPI AGBuildings2075-53092022-04-0112555410.3390/buildings12050554Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV ApproachAmir Faraji0Maria Rashidi1Tahereh Meydani Haji Agha2Payam Rahnamayiezekavat3Bijan Samali4Construction Project Management Department, Faculty of Architecture, Khatam University, Tehran 1991633357, IranSchool of Engineering, Design and Built Environment, Western Sydney University, Sydney 2747, AustraliaConstruction Project Management Department, Khatam University, Tehran 1991633357, IranSchool of Engineering, Design and Built Environment, Western Sydney University, Sydney 2747, AustraliaSchool of Engineering, Design and Built Environment, Western Sydney University, Sydney 2747, AustraliaQuality management in project administration can affect the costs and schedule of a project considerably. The immediate notable result of unacceptable quality in a construction project is the “dissatisfied client.” which can be interpreted as “customer loss”. Additionally, defective work is a synonym for problems such as dispute, because items of non-compliance with early agreements can be considered the main factor in triggering claims by the client. The integrated use of two modern technologies, namely Building Information Modeling (BIM) and Unmanned Aerial Vehicles (UAV) is proposed in this study to support project quality management (PQM). This study aims to develop the theoretical underpinnings to provide a quality management framework, formed by BIM-UAV, for housing projects in design-build (D&B) contracts. For this purpose, in the first step the causes of client dissatisfaction rooted in quality concerns were identified in two phases of design and construction. The next step was dedicated to the mapping of BIM-UAV capacities to address the identified causes of dissatisfaction of the client. In the final step, expert opinion was obtained to integrate the BIM-UAV capacities to the quality management framework. The findings and main contribution of this study to the body of knowledge is a guide for design-builders to implement BIM-UAV as an innovative quality management solution to improve their services and to gain the maximum level of client satisfaction, focusing on house building.https://www.mdpi.com/2075-5309/12/5/554quality managementbuilding information modeling (BIM)unmanned aerial vehicle (UAV)housing projectsdesign-build contract
spellingShingle Amir Faraji
Maria Rashidi
Tahereh Meydani Haji Agha
Payam Rahnamayiezekavat
Bijan Samali
Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach
Buildings
quality management
building information modeling (BIM)
unmanned aerial vehicle (UAV)
housing projects
design-build contract
title Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach
title_full Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach
title_fullStr Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach
title_full_unstemmed Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach
title_short Quality Management Framework for Housing Construction in a Design-Build Project Delivery System: A BIM-UAV Approach
title_sort quality management framework for housing construction in a design build project delivery system a bim uav approach
topic quality management
building information modeling (BIM)
unmanned aerial vehicle (UAV)
housing projects
design-build contract
url https://www.mdpi.com/2075-5309/12/5/554
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