Understanding the Determinants of m-Health Adoption in Indonesia
Objective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT). Design/Methods/Approach: A quan...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Universitas Airlangga
2022-12-01
|
Series: | Jurnal Manajemen Teori dan Terapan |
Subjects: | |
Online Access: | https://e-journal.unair.ac.id/JMTT/article/view/40142 |
_version_ | 1797975511958290432 |
---|---|
author | Vivianti Kwee Istijanto Istijanto Handyanto Widjojo |
author_facet | Vivianti Kwee Istijanto Istijanto Handyanto Widjojo |
author_sort | Vivianti Kwee |
collection | DOAJ |
description | Objective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT).
Design/Methods/Approach: A quantitative method was applied by distributing an online questionnaire to active users of the m-health application in Greater Jakarta. The data from 242 respondents was collected through non-probability sampling techniques and analyzed by Structural Equation Modeling (SEM).
Findings: The findings show that performance expectancy and price value have significant positive effects on behavioural intention. Behavioural intention significantly encourages actual usage behaviour of m-health services among consumers.
Originality: This study discusses the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) mobile health application in the Indonesian market and adds a perceived risk variable to the model to determine the influence of this variable on behavioural intention in the Indonesian context.
Practical/Policy implication (optional): The findings of this research offer recommendation for m-health service providers regarding health service and the fit value of consumers. |
first_indexed | 2024-04-11T04:36:43Z |
format | Article |
id | doaj.art-479f4f907fba48f28227e3784ad2bdaf |
institution | Directory Open Access Journal |
issn | 1979-3650 2548-2149 |
language | English |
last_indexed | 2024-04-11T04:36:43Z |
publishDate | 2022-12-01 |
publisher | Universitas Airlangga |
record_format | Article |
series | Jurnal Manajemen Teori dan Terapan |
spelling | doaj.art-479f4f907fba48f28227e3784ad2bdaf2022-12-28T10:43:35ZengUniversitas AirlanggaJurnal Manajemen Teori dan Terapan1979-36502548-21492022-12-0115340842210.20473/jmtt.v15i3.4014238213Understanding the Determinants of m-Health Adoption in IndonesiaVivianti Kwee0Istijanto Istijanto1https://orcid.org/0000-0003-4305-4888Handyanto Widjojo2https://orcid.org/0000-0002-1207-9372Universitas Prasetiya Mulya, Tangerang, IndonesiaUniversitas Prasetiya Mulya, Tangerang, IndonesiaUniversitas Prasetiya Mulya, Tangerang, IndonesiaObjective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT). Design/Methods/Approach: A quantitative method was applied by distributing an online questionnaire to active users of the m-health application in Greater Jakarta. The data from 242 respondents was collected through non-probability sampling techniques and analyzed by Structural Equation Modeling (SEM). Findings: The findings show that performance expectancy and price value have significant positive effects on behavioural intention. Behavioural intention significantly encourages actual usage behaviour of m-health services among consumers. Originality: This study discusses the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) mobile health application in the Indonesian market and adds a perceived risk variable to the model to determine the influence of this variable on behavioural intention in the Indonesian context. Practical/Policy implication (optional): The findings of this research offer recommendation for m-health service providers regarding health service and the fit value of consumers.https://e-journal.unair.ac.id/JMTT/article/view/40142m-healthperformanceutautvalue |
spellingShingle | Vivianti Kwee Istijanto Istijanto Handyanto Widjojo Understanding the Determinants of m-Health Adoption in Indonesia Jurnal Manajemen Teori dan Terapan m-health performance utaut value |
title | Understanding the Determinants of m-Health Adoption in Indonesia |
title_full | Understanding the Determinants of m-Health Adoption in Indonesia |
title_fullStr | Understanding the Determinants of m-Health Adoption in Indonesia |
title_full_unstemmed | Understanding the Determinants of m-Health Adoption in Indonesia |
title_short | Understanding the Determinants of m-Health Adoption in Indonesia |
title_sort | understanding the determinants of m health adoption in indonesia |
topic | m-health performance utaut value |
url | https://e-journal.unair.ac.id/JMTT/article/view/40142 |
work_keys_str_mv | AT viviantikwee understandingthedeterminantsofmhealthadoptioninindonesia AT istijantoistijanto understandingthedeterminantsofmhealthadoptioninindonesia AT handyantowidjojo understandingthedeterminantsofmhealthadoptioninindonesia |