Understanding the Determinants of m-Health Adoption in Indonesia

Objective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT). Design/Methods/Approach: A quan...

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Main Authors: Vivianti Kwee, Istijanto Istijanto, Handyanto Widjojo
Format: Article
Language:English
Published: Universitas Airlangga 2022-12-01
Series:Jurnal Manajemen Teori dan Terapan
Subjects:
Online Access:https://e-journal.unair.ac.id/JMTT/article/view/40142
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author Vivianti Kwee
Istijanto Istijanto
Handyanto Widjojo
author_facet Vivianti Kwee
Istijanto Istijanto
Handyanto Widjojo
author_sort Vivianti Kwee
collection DOAJ
description Objective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT). Design/Methods/Approach: A quantitative method was applied by distributing an online questionnaire to active users of the m-health application in Greater Jakarta. The data from 242 respondents was collected through non-probability sampling techniques and analyzed by Structural Equation Modeling (SEM). Findings: The findings show that performance expectancy and price value have significant positive effects on behavioural intention. Behavioural intention significantly encourages actual usage behaviour of m-health services among consumers. Originality: This study discusses the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) mobile health application in the Indonesian market and adds a perceived risk variable to the model to determine the influence of this variable on behavioural intention in the Indonesian context. Practical/Policy implication (optional): The findings of this research offer recommendation for m-health service providers regarding health service and the fit value of consumers.
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spelling doaj.art-479f4f907fba48f28227e3784ad2bdaf2022-12-28T10:43:35ZengUniversitas AirlanggaJurnal Manajemen Teori dan Terapan1979-36502548-21492022-12-0115340842210.20473/jmtt.v15i3.4014238213Understanding the Determinants of m-Health Adoption in IndonesiaVivianti Kwee0Istijanto Istijanto1https://orcid.org/0000-0003-4305-4888Handyanto Widjojo2https://orcid.org/0000-0002-1207-9372Universitas Prasetiya Mulya, Tangerang, IndonesiaUniversitas Prasetiya Mulya, Tangerang, IndonesiaUniversitas Prasetiya Mulya, Tangerang, IndonesiaObjective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT). Design/Methods/Approach: A quantitative method was applied by distributing an online questionnaire to active users of the m-health application in Greater Jakarta. The data from 242 respondents was collected through non-probability sampling techniques and analyzed by Structural Equation Modeling (SEM). Findings: The findings show that performance expectancy and price value have significant positive effects on behavioural intention. Behavioural intention significantly encourages actual usage behaviour of m-health services among consumers. Originality: This study discusses the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) mobile health application in the Indonesian market and adds a perceived risk variable to the model to determine the influence of this variable on behavioural intention in the Indonesian context. Practical/Policy implication (optional): The findings of this research offer recommendation for m-health service providers regarding health service and the fit value of consumers.https://e-journal.unair.ac.id/JMTT/article/view/40142m-healthperformanceutautvalue
spellingShingle Vivianti Kwee
Istijanto Istijanto
Handyanto Widjojo
Understanding the Determinants of m-Health Adoption in Indonesia
Jurnal Manajemen Teori dan Terapan
m-health
performance
utaut
value
title Understanding the Determinants of m-Health Adoption in Indonesia
title_full Understanding the Determinants of m-Health Adoption in Indonesia
title_fullStr Understanding the Determinants of m-Health Adoption in Indonesia
title_full_unstemmed Understanding the Determinants of m-Health Adoption in Indonesia
title_short Understanding the Determinants of m-Health Adoption in Indonesia
title_sort understanding the determinants of m health adoption in indonesia
topic m-health
performance
utaut
value
url https://e-journal.unair.ac.id/JMTT/article/view/40142
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AT istijantoistijanto understandingthedeterminantsofmhealthadoptioninindonesia
AT handyantowidjojo understandingthedeterminantsofmhealthadoptioninindonesia