Towards a unified model of HCI and ISB for user interfaces
This study aims to identify the steps in which users of academic libraries search for information and interact with the libraries' web interfaces. The study draws on models from the disciplines of human-computer interaction (HCI) and information-seeking behaviour (ISB) to create and investigate...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2020-09-01
|
| Series: | Heliyon |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844020315061 |
| _version_ | 1818260294055493632 |
|---|---|
| author | Talal Alazemi Yun Chen Maria Kutar |
| author_facet | Talal Alazemi Yun Chen Maria Kutar |
| author_sort | Talal Alazemi |
| collection | DOAJ |
| description | This study aims to identify the steps in which users of academic libraries search for information and interact with the libraries' web interfaces. The study draws on models from the disciplines of human-computer interaction (HCI) and information-seeking behaviour (ISB) to create and investigate a Unified Model. Interpretive case studies were conducted at two universities, one in the UK and one in Kuwait. Qualitative data was collected using observations with postgraduate students and analysed by a content analysis approach. The findings revealed seven steps taken in searching for information and interacting with academic libraries' web interfaces, but these steps are overlapped as users can change, move and go from one step to another based on the difficulties they encounter and the options they have. |
| first_indexed | 2024-12-12T18:29:02Z |
| format | Article |
| id | doaj.art-47b31f1b25e344c7913c288bc68aefee |
| institution | Directory Open Access Journal |
| issn | 2405-8440 |
| language | English |
| last_indexed | 2024-12-12T18:29:02Z |
| publishDate | 2020-09-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Heliyon |
| spelling | doaj.art-47b31f1b25e344c7913c288bc68aefee2022-12-22T00:15:58ZengElsevierHeliyon2405-84402020-09-0169e04662Towards a unified model of HCI and ISB for user interfacesTalal Alazemi0Yun Chen1Maria Kutar2College of Basic Education, The Public Authority for Applied Education and Training, Kuwait; Corresponding author.Salford Business School, University of Salford, UKSalford Business School, University of Salford, UKThis study aims to identify the steps in which users of academic libraries search for information and interact with the libraries' web interfaces. The study draws on models from the disciplines of human-computer interaction (HCI) and information-seeking behaviour (ISB) to create and investigate a Unified Model. Interpretive case studies were conducted at two universities, one in the UK and one in Kuwait. Qualitative data was collected using observations with postgraduate students and analysed by a content analysis approach. The findings revealed seven steps taken in searching for information and interacting with academic libraries' web interfaces, but these steps are overlapped as users can change, move and go from one step to another based on the difficulties they encounter and the options they have.http://www.sciencedirect.com/science/article/pii/S2405844020315061Human-computer interactionAcademic libraryInformation-seeking behavioursUser interfaceCase studyInteraction design |
| spellingShingle | Talal Alazemi Yun Chen Maria Kutar Towards a unified model of HCI and ISB for user interfaces Heliyon Human-computer interaction Academic library Information-seeking behaviours User interface Case study Interaction design |
| title | Towards a unified model of HCI and ISB for user interfaces |
| title_full | Towards a unified model of HCI and ISB for user interfaces |
| title_fullStr | Towards a unified model of HCI and ISB for user interfaces |
| title_full_unstemmed | Towards a unified model of HCI and ISB for user interfaces |
| title_short | Towards a unified model of HCI and ISB for user interfaces |
| title_sort | towards a unified model of hci and isb for user interfaces |
| topic | Human-computer interaction Academic library Information-seeking behaviours User interface Case study Interaction design |
| url | http://www.sciencedirect.com/science/article/pii/S2405844020315061 |
| work_keys_str_mv | AT talalalazemi towardsaunifiedmodelofhciandisbforuserinterfaces AT yunchen towardsaunifiedmodelofhciandisbforuserinterfaces AT mariakutar towardsaunifiedmodelofhciandisbforuserinterfaces |