Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia

This research examines the way in which traditional banks are competing against the emerging fintech startups. This study identifies driving factors and uniqueness that illustrate the peculiar characteristics of incumbents, analyzes their internal readiness and capabilities, and examines their strat...

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Main Author: Nofie Iman
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2019-07-01
Series:Banks and Bank Systems
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12287/BBS_2019_03_Iman.pdf
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author Nofie Iman
author_facet Nofie Iman
author_sort Nofie Iman
collection DOAJ
description This research examines the way in which traditional banks are competing against the emerging fintech startups. This study identifies driving factors and uniqueness that illustrate the peculiar characteristics of incumbents, analyzes their internal readiness and capabilities, and examines their strategic response against fintech startups. In doing so, this paper examines Small Town Bank (STB)1, a regional bank in Indonesia, regarding its ability to innovate. Data are obtained from primary sources through internal and external questionnaires, as well as secondary data. The results of the study indicate that, in general, the bank already has a reasonably good innovation readiness, but there are several aspects that need to be noted, namely: optimization of current services, consolidation, and internal restructuration. Concurrently, while fintech has a very broad and massive technical and managerial impact, it does not mean that incumbent banks and traditional financial services cannot compete.
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spelling doaj.art-47ba4faed24b473c885ea018a741365d2022-12-21T23:44:19ZengLLC "CPC "Business Perspectives"Banks and Bank Systems1816-74031991-70742019-07-01143203310.21511/bbs.14(3).2019.0312287Traditional banks against fintech startups: a field investigation of a regional bank in IndonesiaNofie Iman0Ph.D., Faculty Member and Researcher, Department of Management, Faculty of Economics and Business, University Gadjah MadaThis research examines the way in which traditional banks are competing against the emerging fintech startups. This study identifies driving factors and uniqueness that illustrate the peculiar characteristics of incumbents, analyzes their internal readiness and capabilities, and examines their strategic response against fintech startups. In doing so, this paper examines Small Town Bank (STB)1, a regional bank in Indonesia, regarding its ability to innovate. Data are obtained from primary sources through internal and external questionnaires, as well as secondary data. The results of the study indicate that, in general, the bank already has a reasonably good innovation readiness, but there are several aspects that need to be noted, namely: optimization of current services, consolidation, and internal restructuration. Concurrently, while fintech has a very broad and massive technical and managerial impact, it does not mean that incumbent banks and traditional financial services cannot compete.https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12287/BBS_2019_03_Iman.pdfadoptionbankfintechinnovationstrategy
spellingShingle Nofie Iman
Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia
Banks and Bank Systems
adoption
bank
fintech
innovation
strategy
title Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia
title_full Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia
title_fullStr Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia
title_full_unstemmed Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia
title_short Traditional banks against fintech startups: a field investigation of a regional bank in Indonesia
title_sort traditional banks against fintech startups a field investigation of a regional bank in indonesia
topic adoption
bank
fintech
innovation
strategy
url https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12287/BBS_2019_03_Iman.pdf
work_keys_str_mv AT nofieiman traditionalbanksagainstfintechstartupsafieldinvestigationofaregionalbankinindonesia