Quality Management in Indonesia Maritime Education: Is it well implemented?
The adoption of Total Quality Management (TQM) in educational institutions has not been thoroughly optimized, resulting in a wide range of results. This study aims to determine the key features of TQM used by maritime education and training institutes in Indonesia and the results. This study used de...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Yayasan Keluarga Guru Mandiri
2022-08-01
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| Series: | Journal of Innovation in Educational and Cultural Research |
| Subjects: | |
| Online Access: | http://jiecr.org/index.php/jiecr/article/view/265 |
| _version_ | 1827992856061542400 |
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| author | Sarinten Sarinten Pujaningsih Pujaningsih Badiatul Islami Mahardhika Andiansyah |
| author_facet | Sarinten Sarinten Pujaningsih Pujaningsih Badiatul Islami Mahardhika Andiansyah |
| author_sort | Sarinten Sarinten |
| collection | DOAJ |
| description | The adoption of Total Quality Management (TQM) in educational institutions has not been thoroughly optimized, resulting in a wide range of results. This study aims to determine the key features of TQM used by maritime education and training institutes in Indonesia and the results. This study used descriptive quantitative methodologies using eleven institutions, the most extensively used TQM elements as measuring variables, and the findings. The respondents are 16 members of the institution's quality management team. Strategic quality planning (5.99), information and analysis (5.90), involvement of teaching staff and employees (5.86), knowledge and training (5.80), leadership and top management commitment (5.76), and process management were found to be the most often used TQM elements (5.76). Meanwhile, the most significant results of TQM implementation in the sample institutions were improving operational performance (6.06), teaching staff and employee satisfaction (5.90), and customer satisfaction (5.79). This study adds to the empirical literature on TQM in Indonesian maritime educational institutions by identifying the most often used TQM elements and the result achieved. |
| first_indexed | 2024-04-10T04:15:55Z |
| format | Article |
| id | doaj.art-47ccb0ab679b4e6bb700133c44f62303 |
| institution | Directory Open Access Journal |
| issn | 2722-9688 2722-9696 |
| language | English |
| last_indexed | 2024-04-10T04:15:55Z |
| publishDate | 2022-08-01 |
| publisher | Yayasan Keluarga Guru Mandiri |
| record_format | Article |
| series | Journal of Innovation in Educational and Cultural Research |
| spelling | doaj.art-47ccb0ab679b4e6bb700133c44f623032023-03-12T03:09:08ZengYayasan Keluarga Guru MandiriJournal of Innovation in Educational and Cultural Research2722-96882722-96962022-08-013458258910.46843/jiecr.v3i4.26598Quality Management in Indonesia Maritime Education: Is it well implemented?Sarinten Sarinten0Pujaningsih Pujaningsih1Badiatul Islami2Mahardhika Andiansyah3Universitas Negeri Yogyakarta, IndonesiaUniversitas Negeri Yogyakarta, IndonesiaUniversitas Negeri Yogyakarta, IndonesiaBalai Besar Pendidikan Penyegaran dan Peningkatan Ilmu Pelayaran, IndonesiaThe adoption of Total Quality Management (TQM) in educational institutions has not been thoroughly optimized, resulting in a wide range of results. This study aims to determine the key features of TQM used by maritime education and training institutes in Indonesia and the results. This study used descriptive quantitative methodologies using eleven institutions, the most extensively used TQM elements as measuring variables, and the findings. The respondents are 16 members of the institution's quality management team. Strategic quality planning (5.99), information and analysis (5.90), involvement of teaching staff and employees (5.86), knowledge and training (5.80), leadership and top management commitment (5.76), and process management were found to be the most often used TQM elements (5.76). Meanwhile, the most significant results of TQM implementation in the sample institutions were improving operational performance (6.06), teaching staff and employee satisfaction (5.90), and customer satisfaction (5.79). This study adds to the empirical literature on TQM in Indonesian maritime educational institutions by identifying the most often used TQM elements and the result achieved.http://jiecr.org/index.php/jiecr/article/view/265total quality management, indonesia, maritime education institutions |
| spellingShingle | Sarinten Sarinten Pujaningsih Pujaningsih Badiatul Islami Mahardhika Andiansyah Quality Management in Indonesia Maritime Education: Is it well implemented? Journal of Innovation in Educational and Cultural Research total quality management, indonesia, maritime education institutions |
| title | Quality Management in Indonesia Maritime Education: Is it well implemented? |
| title_full | Quality Management in Indonesia Maritime Education: Is it well implemented? |
| title_fullStr | Quality Management in Indonesia Maritime Education: Is it well implemented? |
| title_full_unstemmed | Quality Management in Indonesia Maritime Education: Is it well implemented? |
| title_short | Quality Management in Indonesia Maritime Education: Is it well implemented? |
| title_sort | quality management in indonesia maritime education is it well implemented |
| topic | total quality management, indonesia, maritime education institutions |
| url | http://jiecr.org/index.php/jiecr/article/view/265 |
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