Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data
Gestational diabetes mellitus (GDM) is a condition that appears during pregnancy and is expected to be a temporary one. While patients are encouraged to manage it themselves, research findings indicate that GDM may negatively affect the foetus; in addition, there is an increased risk of women with G...
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| Format: | Article |
| Language: | English |
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MDPI AG
2021-12-01
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| Series: | Sensors |
| Subjects: | |
| Online Access: | https://www.mdpi.com/1424-8220/22/1/45 |
| _version_ | 1797497627221164032 |
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| author | Sarita Pais Krassie Petrova Dave Parry |
| author_facet | Sarita Pais Krassie Petrova Dave Parry |
| author_sort | Sarita Pais |
| collection | DOAJ |
| description | Gestational diabetes mellitus (GDM) is a condition that appears during pregnancy and is expected to be a temporary one. While patients are encouraged to manage it themselves, research findings indicate that GDM may negatively affect the foetus; in addition, there is an increased risk of women with GDM subsequently developing Type 2 diabetes. To alleviate the risks, women with GDM are advised to maintain a record of their diet and blood glucose levels and to attend regular clinical reviews. Rather than using a paper diary, women with GDM can maintain a record of their blood glucose level readings and other relevant data using a wellness mobile application (app). However, such apps are developed for general use and may not meet the specific needs of clinical staff (physicians, dietitians, obstetricians and midwives) involved in managing GDM; for example, an app may record glucose readings but not the details of a meal taken before or after the glucose reading. Second, the apps do not permanently store the data generated by the patient and do not support the transfer of these data to a clinical system or information portal. The mobile health (mHealth) system designed and developed in this research allows one to integrate different types of user generated wellness data into a centralised database. A user-centered design (UCD) approach informed by the technology acceptance model (TAM) was adopted. This paper investigates and evaluates the effectiveness of the approach with regard to facilitating system acceptance and future adoption through an early focus on enhancing system usefulness and ease of use. The functional system requirements of the proposed system were refined through a series of interviews with the perspective of clinical users; ease-of-use and usability issues were resolved through ‘think aloud’ sessions with clinicians and GDM patients. |
| first_indexed | 2024-03-10T03:21:57Z |
| format | Article |
| id | doaj.art-47d190986bf14cfda882e3304b741b19 |
| institution | Directory Open Access Journal |
| issn | 1424-8220 |
| language | English |
| last_indexed | 2024-03-10T03:21:57Z |
| publishDate | 2021-12-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Sensors |
| spelling | doaj.art-47d190986bf14cfda882e3304b741b192023-11-23T12:16:11ZengMDPI AGSensors1424-82202021-12-012214510.3390/s22010045Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness DataSarita Pais0Krassie Petrova1Dave Parry2Department of Computer Science & Software Engineering, Auckland University of Technology, Auckland 1010, New ZealandDepartment of Computer Science & Software Engineering, Auckland University of Technology, Auckland 1010, New ZealandDepartment of IT, Media and Communications, Murdoch University, Perth 6150, AustraliaGestational diabetes mellitus (GDM) is a condition that appears during pregnancy and is expected to be a temporary one. While patients are encouraged to manage it themselves, research findings indicate that GDM may negatively affect the foetus; in addition, there is an increased risk of women with GDM subsequently developing Type 2 diabetes. To alleviate the risks, women with GDM are advised to maintain a record of their diet and blood glucose levels and to attend regular clinical reviews. Rather than using a paper diary, women with GDM can maintain a record of their blood glucose level readings and other relevant data using a wellness mobile application (app). However, such apps are developed for general use and may not meet the specific needs of clinical staff (physicians, dietitians, obstetricians and midwives) involved in managing GDM; for example, an app may record glucose readings but not the details of a meal taken before or after the glucose reading. Second, the apps do not permanently store the data generated by the patient and do not support the transfer of these data to a clinical system or information portal. The mobile health (mHealth) system designed and developed in this research allows one to integrate different types of user generated wellness data into a centralised database. A user-centered design (UCD) approach informed by the technology acceptance model (TAM) was adopted. This paper investigates and evaluates the effectiveness of the approach with regard to facilitating system acceptance and future adoption through an early focus on enhancing system usefulness and ease of use. The functional system requirements of the proposed system were refined through a series of interviews with the perspective of clinical users; ease-of-use and usability issues were resolved through ‘think aloud’ sessions with clinicians and GDM patients.https://www.mdpi.com/1424-8220/22/1/45gestational diabetes mellitususer-centred designsystem acceptanceTAMUCDthink-aloud protocol |
| spellingShingle | Sarita Pais Krassie Petrova Dave Parry Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data Sensors gestational diabetes mellitus user-centred design system acceptance TAM UCD think-aloud protocol |
| title | Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data |
| title_full | Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data |
| title_fullStr | Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data |
| title_full_unstemmed | Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data |
| title_short | Enhancing System Acceptance through User-Centred Design: Integrating Patient Generated Wellness Data |
| title_sort | enhancing system acceptance through user centred design integrating patient generated wellness data |
| topic | gestational diabetes mellitus user-centred design system acceptance TAM UCD think-aloud protocol |
| url | https://www.mdpi.com/1424-8220/22/1/45 |
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