Exploring the impact of total quality management initiatives on construction industry projects in Pakistan

The impact of total quality management on organizational performance has been studied extensively, however, the impact of total quality management initiatives on project performance is an area of ongoing research. The key objective of this research is to explore the impact of total quality managemen...

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Main Authors: Nimra Afzal, Aamer Hanif, Muhammad Rafique
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2022-01-01
Series:PLoS ONE
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9514645/?tool=EBI
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author Nimra Afzal
Aamer Hanif
Muhammad Rafique
author_facet Nimra Afzal
Aamer Hanif
Muhammad Rafique
author_sort Nimra Afzal
collection DOAJ
description The impact of total quality management on organizational performance has been studied extensively, however, the impact of total quality management initiatives on project performance is an area of ongoing research. The key objective of this research is to explore the impact of total quality management initiatives on project performance in the construction industry of Pakistan. Data was collected from 326 personnel working at different management levels across some of the leading construction firms operating in Pakistan. Analysis revealed that operational focus, management commitment, and employee involvement were deemed as dominant total quality management factors affecting project performance in the construction industry. Mediation analysis revealed a significant relationship between employee involvement and project performance mediated by management commitment. Research limitations and directions for future research have also been identified.
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spelling doaj.art-47d44b71cea445ff976524efa1ad540d2022-12-22T03:48:52ZengPublic Library of Science (PLoS)PLoS ONE1932-62032022-01-01179Exploring the impact of total quality management initiatives on construction industry projects in PakistanNimra AfzalAamer HanifMuhammad RafiqueThe impact of total quality management on organizational performance has been studied extensively, however, the impact of total quality management initiatives on project performance is an area of ongoing research. The key objective of this research is to explore the impact of total quality management initiatives on project performance in the construction industry of Pakistan. Data was collected from 326 personnel working at different management levels across some of the leading construction firms operating in Pakistan. Analysis revealed that operational focus, management commitment, and employee involvement were deemed as dominant total quality management factors affecting project performance in the construction industry. Mediation analysis revealed a significant relationship between employee involvement and project performance mediated by management commitment. Research limitations and directions for future research have also been identified.https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9514645/?tool=EBI
spellingShingle Nimra Afzal
Aamer Hanif
Muhammad Rafique
Exploring the impact of total quality management initiatives on construction industry projects in Pakistan
PLoS ONE
title Exploring the impact of total quality management initiatives on construction industry projects in Pakistan
title_full Exploring the impact of total quality management initiatives on construction industry projects in Pakistan
title_fullStr Exploring the impact of total quality management initiatives on construction industry projects in Pakistan
title_full_unstemmed Exploring the impact of total quality management initiatives on construction industry projects in Pakistan
title_short Exploring the impact of total quality management initiatives on construction industry projects in Pakistan
title_sort exploring the impact of total quality management initiatives on construction industry projects in pakistan
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9514645/?tool=EBI
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AT aamerhanif exploringtheimpactoftotalqualitymanagementinitiativesonconstructionindustryprojectsinpakistan
AT muhammadrafique exploringtheimpactoftotalqualitymanagementinitiativesonconstructionindustryprojectsinpakistan