The Balanced Scorecard as a Performance Management Tool for Third Sector Organizations: the Case of the Arthur Bernardes Foundation, Brazil

The Balanced Scorecard as a Performance Management Tool for Third Sector Organizations: the Case of the Arthur Bernardes Foundation, Brazil

The aim of this paper is to contribute to the theory of public management by presenting empirical evidence ofusing the Balanced Scorecard for third sector organizations. The research was conducted within an interpretive paradigm using an action research strategy. Data was collected through focus gro...

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Bibliographic Details
Main Authors: Ricardo Corrêa Gomes, Joyce Liddle
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2009-10-01
Series:BAR: Brazilian Administration Review
Subjects:
non-profit sector
third-sector organizations
balanced scorecard
action research
case studies.
Online Access:http://www.anpad.org.br/periodicos/arq_pdf/a_985.pdf

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