Effects of User-Reported Risk Factors and Follow-Up Care Activities on Satisfaction With a COVID-19 Chatbot: Cross-Sectional Study

BackgroundThe COVID-19 pandemic influenced many to consider methods to reduce human contact and ease the burden placed on health care workers. Conversational agents or chatbots are a set of technologies that may aid with these challenges. They may provide useful interactions...

Full description

Bibliographic Details
Main Authors: Akanksha Singh, Benjamin Schooley, Nitin Patel
Format: Article
Language:English
Published: JMIR Publications 2023-12-01
Series:JMIR mHealth and uHealth
Online Access:https://mhealth.jmir.org/2023/1/e43105