Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education

Accessibility, inclusive teaching, and student support are multi-faceted; they are dependent on wider institutional factors, such as leadership, resource, systems, and culture. To be truly inclusive requires a whole institution approach, with voices, perspectives, and stakeholder buy-in sought from...

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Main Authors: Kate Lister, Victoria K. Pearson, Tim Coughlan, Felipe Tessarolo
Format: Article
Language:English
Published: MDPI AG 2022-08-01
Series:Education Sciences
Subjects:
Online Access:https://www.mdpi.com/2227-7102/12/8/571
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author Kate Lister
Victoria K. Pearson
Tim Coughlan
Felipe Tessarolo
author_facet Kate Lister
Victoria K. Pearson
Tim Coughlan
Felipe Tessarolo
author_sort Kate Lister
collection DOAJ
description Accessibility, inclusive teaching, and student support are multi-faceted; they are dependent on wider institutional factors, such as leadership, resource, systems, and culture. To be truly inclusive requires a whole institution approach, with voices, perspectives, and stakeholder buy-in sought from across the institution. This can be extremely challenging because these can be sensitive to myriad institutional, sector, and societal changes that can influence working practices, resource management, and capacity. In this paper, we analyse responses from three iterations of a biennial staff survey conducted in 2017, 2019, and 2021 at the Open University (OU), capturing views on accessibility and inclusion before and during the COVID-19 pandemic and other challenging circumstances. These responses, from tutors, module and programme teams, educational technologists, library staff, and student support teams, reveal crucial insight into the (in)accessibility of support and practice across the institution, as well as insight into staff skills, attitudes, and knowledge around accessibility, and the fitness for purpose of the systems and structures in place. In this analysis, we explore how staff practices and perceptions change over time; identify the themes that remain constant over time, despite global circumstances; and explore how these themes can inform a whole-institution approach to accessibility and inclusion.
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spelling doaj.art-47f2c76f03ea4d598d5fb00a8ff3115a2023-12-03T13:34:01ZengMDPI AGEducation Sciences2227-71022022-08-0112857110.3390/educsci12080571Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher EducationKate Lister0Victoria K. Pearson1Tim Coughlan2Felipe Tessarolo3Faculty of Learning and Teaching, Arden University, Coventry CV3 4FJ, UKFaculty of STEM, The Open University, Milton Keynes MK7 6AA, UKInstitute of Educational Technology, The Open University, Milton Keynes MK7 6AA, UKInstitute of Educational Technology, The Open University, Milton Keynes MK7 6AA, UKAccessibility, inclusive teaching, and student support are multi-faceted; they are dependent on wider institutional factors, such as leadership, resource, systems, and culture. To be truly inclusive requires a whole institution approach, with voices, perspectives, and stakeholder buy-in sought from across the institution. This can be extremely challenging because these can be sensitive to myriad institutional, sector, and societal changes that can influence working practices, resource management, and capacity. In this paper, we analyse responses from three iterations of a biennial staff survey conducted in 2017, 2019, and 2021 at the Open University (OU), capturing views on accessibility and inclusion before and during the COVID-19 pandemic and other challenging circumstances. These responses, from tutors, module and programme teams, educational technologists, library staff, and student support teams, reveal crucial insight into the (in)accessibility of support and practice across the institution, as well as insight into staff skills, attitudes, and knowledge around accessibility, and the fitness for purpose of the systems and structures in place. In this analysis, we explore how staff practices and perceptions change over time; identify the themes that remain constant over time, despite global circumstances; and explore how these themes can inform a whole-institution approach to accessibility and inclusion.https://www.mdpi.com/2227-7102/12/8/571accessibilityinclusioneducationstudentssurveychange
spellingShingle Kate Lister
Victoria K. Pearson
Tim Coughlan
Felipe Tessarolo
Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education
Education Sciences
accessibility
inclusion
education
students
survey
change
title Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education
title_full Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education
title_fullStr Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education
title_full_unstemmed Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education
title_short Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education
title_sort inclusion in uncertain times changes in practices perceptions and attitudes around accessibility and inclusive practice in higher education
topic accessibility
inclusion
education
students
survey
change
url https://www.mdpi.com/2227-7102/12/8/571
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