Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures

Home automation brings together technology, engineering, and user experience (UX). Within this framework, even neuroscience could be a valuable discipline to explore UX. For the first time, in the present work, some distinguishing effects of domotics on users’ cognitive and emotional behavior are hi...

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Main Authors: Laura Angioletti, Federico Cassioli, Michela Balconi
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-03-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2020.00411/full
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author Laura Angioletti
Federico Cassioli
Michela Balconi
author_facet Laura Angioletti
Federico Cassioli
Michela Balconi
author_sort Laura Angioletti
collection DOAJ
description Home automation brings together technology, engineering, and user experience (UX). Within this framework, even neuroscience could be a valuable discipline to explore UX. For the first time, in the present work, some distinguishing effects of domotics on users’ cognitive and emotional behavior are highlighted by using the neuroscientific approach. In order to define possible effects of a smart home system (SHS) on UX, a neuroscientific multimethodology was adopted with the purpose of recording and confronting the neural activity (electroencephalography, EEG) and autonomic system responses of 19 individuals during a resting state (RS) baseline and the exploration of five different tech-interaction areas in a domotic environment. EEG findings showed a generalized neural activation reflected by alpha band activity while participants were exploring the tech areas confronted with the RS. The delta band was mainly present in temporo-central compared to frontal and parieto-occipital areas and was interpreted as a higher emotional activation related to the whole UX. This effect was found for the sixth tech-interaction area (i.e., bedroom) compared to the RS, and it is supposed to represent an enhanced emotional response and integration processing toward a higher multisensory interactive area. Regarding autonomic activity, an increase in heart rate (HR) was found for the bedroom area compared to the RS, thus showing a specific effect on physiological indices in this engaging tech area. The present research constitutes the first attempt to understand the user responsiveness to SHS, in terms of cognitive and emotional engagement, by adopting a neuroscientific perspective. Some high-value benefits derived from this approach will be described in light of the neurophysiological results.
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spelling doaj.art-48063fc7c6814c05a640d5bf8dd5c9f82022-12-22T03:41:12ZengFrontiers Media S.A.Frontiers in Psychology1664-10782020-03-011110.3389/fpsyg.2020.00411512260Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic MeasuresLaura AngiolettiFederico CassioliMichela BalconiHome automation brings together technology, engineering, and user experience (UX). Within this framework, even neuroscience could be a valuable discipline to explore UX. For the first time, in the present work, some distinguishing effects of domotics on users’ cognitive and emotional behavior are highlighted by using the neuroscientific approach. In order to define possible effects of a smart home system (SHS) on UX, a neuroscientific multimethodology was adopted with the purpose of recording and confronting the neural activity (electroencephalography, EEG) and autonomic system responses of 19 individuals during a resting state (RS) baseline and the exploration of five different tech-interaction areas in a domotic environment. EEG findings showed a generalized neural activation reflected by alpha band activity while participants were exploring the tech areas confronted with the RS. The delta band was mainly present in temporo-central compared to frontal and parieto-occipital areas and was interpreted as a higher emotional activation related to the whole UX. This effect was found for the sixth tech-interaction area (i.e., bedroom) compared to the RS, and it is supposed to represent an enhanced emotional response and integration processing toward a higher multisensory interactive area. Regarding autonomic activity, an increase in heart rate (HR) was found for the bedroom area compared to the RS, thus showing a specific effect on physiological indices in this engaging tech area. The present research constitutes the first attempt to understand the user responsiveness to SHS, in terms of cognitive and emotional engagement, by adopting a neuroscientific perspective. Some high-value benefits derived from this approach will be described in light of the neurophysiological results.https://www.frontiersin.org/article/10.3389/fpsyg.2020.00411/fullelectroencephalographyautonomic measuresdomoticshome automationsmart home systems
spellingShingle Laura Angioletti
Federico Cassioli
Michela Balconi
Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures
Frontiers in Psychology
electroencephalography
autonomic measures
domotics
home automation
smart home systems
title Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures
title_full Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures
title_fullStr Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures
title_full_unstemmed Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures
title_short Neurophysiological Correlates of User Experience in Smart Home Systems (SHSs): First Evidence From Electroencephalography and Autonomic Measures
title_sort neurophysiological correlates of user experience in smart home systems shss first evidence from electroencephalography and autonomic measures
topic electroencephalography
autonomic measures
domotics
home automation
smart home systems
url https://www.frontiersin.org/article/10.3389/fpsyg.2020.00411/full
work_keys_str_mv AT lauraangioletti neurophysiologicalcorrelatesofuserexperienceinsmarthomesystemsshssfirstevidencefromelectroencephalographyandautonomicmeasures
AT federicocassioli neurophysiologicalcorrelatesofuserexperienceinsmarthomesystemsshssfirstevidencefromelectroencephalographyandautonomicmeasures
AT michelabalconi neurophysiologicalcorrelatesofuserexperienceinsmarthomesystemsshssfirstevidencefromelectroencephalographyandautonomicmeasures