Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward

Background: Patient who complain of the health community are unpleasant and may endanger the honor of the medical community. However, patients’ complaints can improve the quality of medical services, increase the accuracy of the medical staff, and reduce diagnostic and treatment costs. The aim of th...

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Main Authors: Reza Zandi, Mohammadreza Moshari, Mohammadreza Minator Sajjadi, Farnoosh Davari, Amir Ali Mafi
Format: Article
Language:English
Published: Shaheed Beheshti University of Medical Sciences 2021-03-01
Series:International Journal of Medical Toxicology and Forensic Medicine
Subjects:
Online Access:https://journals.sbmu.ac.ir/ijmtfm/article/view/32525
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author Reza Zandi
Mohammadreza Moshari
Mohammadreza Minator Sajjadi
Farnoosh Davari
Amir Ali Mafi
author_facet Reza Zandi
Mohammadreza Moshari
Mohammadreza Minator Sajjadi
Farnoosh Davari
Amir Ali Mafi
author_sort Reza Zandi
collection DOAJ
description Background: Patient who complain of the health community are unpleasant and may endanger the honor of the medical community. However, patients’ complaints can improve the quality of medical services, increase the accuracy of the medical staff, and reduce diagnostic and treatment costs. The aim of this study was to investigate the prevalence of patients’ complaints before and after legal medicine consultation in the orthopedic ward of Taleghani hospital in Tehran, Iran.Methods: This retrospective cross-sectional study investigated the frequency of the complaints of 460 patients before and after legal medicine consultation from spring 2011 to winter 2017. Data were analyzed by excel.Results: The results of this study showed that the frequency of complaints was lowest in spring and highest in fall. The number of complaints and frequencies also decreased over time compared with the previous year. The lowest number of complaints was in 2011 and the highest in 2013.Conclusion: In this study, performing legal medicine consultation in Taleghani hospital in Tehran, Iran reduced the number of registered complaints.
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spelling doaj.art-4823afc1e87d4ba5b4bb87178647b02f2022-12-21T22:10:34ZengShaheed Beheshti University of Medical SciencesInternational Journal of Medical Toxicology and Forensic Medicine2251-87622251-87702021-03-0111132525https://doi.org/10.32598/ijmtfm.v11i1.32525Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic WardReza Zandi0Mohammadreza Moshari1Mohammadreza Minator Sajjadi2Farnoosh Davari3Amir Ali Mafi4Department of Orthopedic Surgery, Faculty of Medicine, Taleghani Hospital, Shahid Beheshti University of Medical Sciences, Tehran, Iran.Department of Anesthesiology, Faculty of Medicine, Taleghani Hospital, Shahid Beheshti University of Medical Sciences, Tehran, Iran.Department of Orthopedic Surgery, Faculty of Medicine, Taleghani Hospital, Shahid Beheshti University of Medical Sciences, Tehran, Iran Legal Medicine, Taleghani Hospital, Shahid Beheshti University of Medical Sciences, Tehran, Iran.Department of Anesthesiology, Faculty of Medicine, Taleghani Hospital, Shahid Beheshti University of Medical Sciences, Tehran, Iran.Background: Patient who complain of the health community are unpleasant and may endanger the honor of the medical community. However, patients’ complaints can improve the quality of medical services, increase the accuracy of the medical staff, and reduce diagnostic and treatment costs. The aim of this study was to investigate the prevalence of patients’ complaints before and after legal medicine consultation in the orthopedic ward of Taleghani hospital in Tehran, Iran.Methods: This retrospective cross-sectional study investigated the frequency of the complaints of 460 patients before and after legal medicine consultation from spring 2011 to winter 2017. Data were analyzed by excel.Results: The results of this study showed that the frequency of complaints was lowest in spring and highest in fall. The number of complaints and frequencies also decreased over time compared with the previous year. The lowest number of complaints was in 2011 and the highest in 2013.Conclusion: In this study, performing legal medicine consultation in Taleghani hospital in Tehran, Iran reduced the number of registered complaints.https://journals.sbmu.ac.ir/ijmtfm/article/view/32525legal medicineorthopedicstaleghani hospital
spellingShingle Reza Zandi
Mohammadreza Moshari
Mohammadreza Minator Sajjadi
Farnoosh Davari
Amir Ali Mafi
Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward
International Journal of Medical Toxicology and Forensic Medicine
legal medicine
orthopedics
taleghani hospital
title Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward
title_full Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward
title_fullStr Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward
title_full_unstemmed Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward
title_short Frequency of Patient Complaints Before and After Legal Medicine Consultation in Orthopedic Ward
title_sort frequency of patient complaints before and after legal medicine consultation in orthopedic ward
topic legal medicine
orthopedics
taleghani hospital
url https://journals.sbmu.ac.ir/ijmtfm/article/view/32525
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