Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam

The financial technology (fintech) industry received much attention recently. This study is the first to propose an innovative extended approach based on the Combined Compromise Solution (CoCoSo) and Interval-Valued Intuitionistic Fuzzy Set (IVIFS) models (IVIF-CoCoSo) to rank and evaluate sustainab...

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Main Author: Van Phuoc Nguyen
Format: Article
Language:English
Published: Taylor & Francis Group 2022-12-01
Series:Cogent Engineering
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311916.2022.2109317
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author Van Phuoc Nguyen
author_facet Van Phuoc Nguyen
author_sort Van Phuoc Nguyen
collection DOAJ
description The financial technology (fintech) industry received much attention recently. This study is the first to propose an innovative extended approach based on the Combined Compromise Solution (CoCoSo) and Interval-Valued Intuitionistic Fuzzy Set (IVIFS) models (IVIF-CoCoSo) to rank and evaluate sustainable fintech success factors in the Vietnamese fintech sector. Five success factors are collected from the existing literature to evaluate fintech firms. Using the IVIF-CoCoSo approach to rank, model, and evaluate the success factors (based on experts’ opinions) in a sustainable financial technology business, the results indicate that the agility, security, and innovative success factors are the most significant in the Vietnamese fintech sector. The study findings, and comparisons made between the results of the proposed method and other Multi-Criteria Decision Making (MCDM) methods, confirm the accuracy of the proposed method in solving the fintech success factors evaluation problem.
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spelling doaj.art-48cfaf0542184d149faff6d5305359782023-09-03T08:49:12ZengTaylor & Francis GroupCogent Engineering2331-19162022-12-019110.1080/23311916.2022.2109317Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in VietnamVan Phuoc Nguyen01 Faculty of Business Administration, Posts and Telecommunications Institute of Technology, Postal Address: Km10 Nguyen Trai Street, Ha Dong, VietnamThe financial technology (fintech) industry received much attention recently. This study is the first to propose an innovative extended approach based on the Combined Compromise Solution (CoCoSo) and Interval-Valued Intuitionistic Fuzzy Set (IVIFS) models (IVIF-CoCoSo) to rank and evaluate sustainable fintech success factors in the Vietnamese fintech sector. Five success factors are collected from the existing literature to evaluate fintech firms. Using the IVIF-CoCoSo approach to rank, model, and evaluate the success factors (based on experts’ opinions) in a sustainable financial technology business, the results indicate that the agility, security, and innovative success factors are the most significant in the Vietnamese fintech sector. The study findings, and comparisons made between the results of the proposed method and other Multi-Criteria Decision Making (MCDM) methods, confirm the accuracy of the proposed method in solving the fintech success factors evaluation problem.https://www.tandfonline.com/doi/10.1080/23311916.2022.2109317financial technologyinnovative success factorssustainable fintechinterval-valued intuitionistic fuzzy setcombined compromise solutionF30
spellingShingle Van Phuoc Nguyen
Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam
Cogent Engineering
financial technology
innovative success factors
sustainable fintech
interval-valued intuitionistic fuzzy set
combined compromise solution
F30
title Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam
title_full Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam
title_fullStr Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam
title_full_unstemmed Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam
title_short Evaluating the FinTech success factors model to achieve a sustainable financial technology business: An empirical study in Vietnam
title_sort evaluating the fintech success factors model to achieve a sustainable financial technology business an empirical study in vietnam
topic financial technology
innovative success factors
sustainable fintech
interval-valued intuitionistic fuzzy set
combined compromise solution
F30
url https://www.tandfonline.com/doi/10.1080/23311916.2022.2109317
work_keys_str_mv AT vanphuocnguyen evaluatingthefintechsuccessfactorsmodeltoachieveasustainablefinancialtechnologybusinessanempiricalstudyinvietnam