The Quality 5.0 model in the function of production personalization and user satisfaction

Every industrial revolution represents a sudden burst, which sets off an avalanche of changes and novelties. The Fourth and Fifth revolutions were marked by the development and use of innovative technology, which permanently changed the way business systems function. Within Industry 4.0, the positiv...

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Main Author: Tadić-Stanić Dijana M.
Format: Article
Language:English
Published: Savez inženjera i tehničara Srbije 2023-01-01
Series:Tehnika
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2023/0040-21762301097T.pdf
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author Tadić-Stanić Dijana M.
author_facet Tadić-Stanić Dijana M.
author_sort Tadić-Stanić Dijana M.
collection DOAJ
description Every industrial revolution represents a sudden burst, which sets off an avalanche of changes and novelties. The Fourth and Fifth revolutions were marked by the development and use of innovative technology, which permanently changed the way business systems function. Within Industry 4.0, the positive impact of technology on quality performance was discovered, and Industry 5.0 focused that impact on creating personalized products and increasing customer satisfaction. The importance of this work is reflected in the conceptual model of Quality 5.0, which theoretically and illustrated presents the most important features in the service of satisfaction of interested parties.
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spelling doaj.art-49076d8954f24b059c388b6b3c1ca47d2023-03-07T19:47:33ZengSavez inženjera i tehničara SrbijeTehnika0040-21762560-30862023-01-01781971020040-21762301097TThe Quality 5.0 model in the function of production personalization and user satisfactionTadić-Stanić Dijana M.0Univerzitet u Novom Sadu, Tehnički fakultet "Mihajlo Pupin", Zrenjanin, SerbiaEvery industrial revolution represents a sudden burst, which sets off an avalanche of changes and novelties. The Fourth and Fifth revolutions were marked by the development and use of innovative technology, which permanently changed the way business systems function. Within Industry 4.0, the positive impact of technology on quality performance was discovered, and Industry 5.0 focused that impact on creating personalized products and increasing customer satisfaction. The importance of this work is reflected in the conceptual model of Quality 5.0, which theoretically and illustrated presents the most important features in the service of satisfaction of interested parties.https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2023/0040-21762301097T.pdfquality 4.0quality 5.0industrial revolutionmodel
spellingShingle Tadić-Stanić Dijana M.
The Quality 5.0 model in the function of production personalization and user satisfaction
Tehnika
quality 4.0
quality 5.0
industrial revolution
model
title The Quality 5.0 model in the function of production personalization and user satisfaction
title_full The Quality 5.0 model in the function of production personalization and user satisfaction
title_fullStr The Quality 5.0 model in the function of production personalization and user satisfaction
title_full_unstemmed The Quality 5.0 model in the function of production personalization and user satisfaction
title_short The Quality 5.0 model in the function of production personalization and user satisfaction
title_sort quality 5 0 model in the function of production personalization and user satisfaction
topic quality 4.0
quality 5.0
industrial revolution
model
url https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2023/0040-21762301097T.pdf
work_keys_str_mv AT tadicstanicdijanam thequality50modelinthefunctionofproductionpersonalizationandusersatisfaction
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