The Quality 5.0 model in the function of production personalization and user satisfaction
Every industrial revolution represents a sudden burst, which sets off an avalanche of changes and novelties. The Fourth and Fifth revolutions were marked by the development and use of innovative technology, which permanently changed the way business systems function. Within Industry 4.0, the positiv...
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Format: | Article |
Language: | English |
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Savez inženjera i tehničara Srbije
2023-01-01
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Series: | Tehnika |
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Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2023/0040-21762301097T.pdf |
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author | Tadić-Stanić Dijana M. |
author_facet | Tadić-Stanić Dijana M. |
author_sort | Tadić-Stanić Dijana M. |
collection | DOAJ |
description | Every industrial revolution represents a sudden burst, which sets off an avalanche of changes and novelties. The Fourth and Fifth revolutions were marked by the development and use of innovative technology, which permanently changed the way business systems function. Within Industry 4.0, the positive impact of technology on quality performance was discovered, and Industry 5.0 focused that impact on creating personalized products and increasing customer satisfaction. The importance of this work is reflected in the conceptual model of Quality 5.0, which theoretically and illustrated presents the most important features in the service of satisfaction of interested parties. |
first_indexed | 2024-04-10T05:25:39Z |
format | Article |
id | doaj.art-49076d8954f24b059c388b6b3c1ca47d |
institution | Directory Open Access Journal |
issn | 0040-2176 2560-3086 |
language | English |
last_indexed | 2024-04-10T05:25:39Z |
publishDate | 2023-01-01 |
publisher | Savez inženjera i tehničara Srbije |
record_format | Article |
series | Tehnika |
spelling | doaj.art-49076d8954f24b059c388b6b3c1ca47d2023-03-07T19:47:33ZengSavez inženjera i tehničara SrbijeTehnika0040-21762560-30862023-01-01781971020040-21762301097TThe Quality 5.0 model in the function of production personalization and user satisfactionTadić-Stanić Dijana M.0Univerzitet u Novom Sadu, Tehnički fakultet "Mihajlo Pupin", Zrenjanin, SerbiaEvery industrial revolution represents a sudden burst, which sets off an avalanche of changes and novelties. The Fourth and Fifth revolutions were marked by the development and use of innovative technology, which permanently changed the way business systems function. Within Industry 4.0, the positive impact of technology on quality performance was discovered, and Industry 5.0 focused that impact on creating personalized products and increasing customer satisfaction. The importance of this work is reflected in the conceptual model of Quality 5.0, which theoretically and illustrated presents the most important features in the service of satisfaction of interested parties.https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2023/0040-21762301097T.pdfquality 4.0quality 5.0industrial revolutionmodel |
spellingShingle | Tadić-Stanić Dijana M. The Quality 5.0 model in the function of production personalization and user satisfaction Tehnika quality 4.0 quality 5.0 industrial revolution model |
title | The Quality 5.0 model in the function of production personalization and user satisfaction |
title_full | The Quality 5.0 model in the function of production personalization and user satisfaction |
title_fullStr | The Quality 5.0 model in the function of production personalization and user satisfaction |
title_full_unstemmed | The Quality 5.0 model in the function of production personalization and user satisfaction |
title_short | The Quality 5.0 model in the function of production personalization and user satisfaction |
title_sort | quality 5 0 model in the function of production personalization and user satisfaction |
topic | quality 4.0 quality 5.0 industrial revolution model |
url | https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2023/0040-21762301097T.pdf |
work_keys_str_mv | AT tadicstanicdijanam thequality50modelinthefunctionofproductionpersonalizationandusersatisfaction AT tadicstanicdijanam quality50modelinthefunctionofproductionpersonalizationandusersatisfaction |