CHALLENGES IN THE RECEPTION WITH RISK CLASSIFICATION FROM THE PERSPECTIVE OF NURSES
Objective: to understand the challenges perceived by nurses in the process of reception with risk classification. Method: this is a qualitative, analytical research, conducted with nurses working in the reception with risk classification in four Emergency Care Units in the North-Central region of...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Universidade Federal do Paraná
2022-08-01
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Series: | Cogitare Enfermagem |
Subjects: | |
Online Access: | https://revistas.ufpr.br/cogitare/article/view/86954 |
Summary: | Objective: to understand the challenges perceived by nurses in the process of reception
with risk classification.
Method: this is a qualitative, analytical research, conducted with nurses working in the reception with risk classification in four Emergency Care Units in the North-Central region of Goiás, Brazil, in the period from October 2019 to February 2020.
Results: the following thematic categories emerged, characterized as difficulties faced in
the emergency service in view of the perception of the nurse classifier: “Demand issues”;
“Informational issues”; “Care issues” and “Organizational issues”.
Conclusion: we found demand challenges that contribute to overcrowding as an outcome, and informational, care, and organizational challenges understood as basic challenges. This study helps the intervention in a timely manner to modify the reality of the health service.
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ISSN: | 1414-8536 2176-9133 |