The impact of generation diversity on trust within companies
Abstract This paper investigates the causes of generational differences at work and their impact on the propensity to trust. We treated propensity to trust as a proxy for social capital, enhancing cooperation and efficiency. We assessed trust variations in a sample of five companies using combined q...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas
2022-01-01
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| Series: | Cadernos EBAPE.BR |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-39512021000500932&lng=en&tlng=en |
| _version_ | 1818988517414404096 |
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| author | Carmen Pires Migueles Marco Tulio Fundão Zanini Juliana Carvalho Fernando Filardi |
| author_facet | Carmen Pires Migueles Marco Tulio Fundão Zanini Juliana Carvalho Fernando Filardi |
| author_sort | Carmen Pires Migueles |
| collection | DOAJ |
| description | Abstract This paper investigates the causes of generational differences at work and their impact on the propensity to trust. We treated propensity to trust as a proxy for social capital, enhancing cooperation and efficiency. We assessed trust variations in a sample of five companies using combined qualitative and quantitative methods to investigate possible differences in the levels of trust among generational cohorts. We conducted 36 in depth-interviews and 24 focus groups and collected 894 valid questionnaires. The qualitative analysis suggests that differences among generations are related to the experience of time and time-flow and uncertainty and vulnerability throughout one’s lifetime. The results confirm that perceived vulnerability negatively affects the predisposition to trust. |
| first_indexed | 2024-12-20T19:23:50Z |
| format | Article |
| id | doaj.art-497389583a0d495e9544729596745106 |
| institution | Directory Open Access Journal |
| issn | 1679-3951 |
| language | English |
| last_indexed | 2024-12-20T19:23:50Z |
| publishDate | 2022-01-01 |
| publisher | Fundação Getulio Vargas, Escola Brasileira de Administração Pública e de Empresas |
| record_format | Article |
| series | Cadernos EBAPE.BR |
| spelling | doaj.art-497389583a0d495e95447295967451062022-12-21T19:28:55ZengFundação Getulio Vargas, Escola Brasileira de Administração Pública e de EmpresasCadernos EBAPE.BR1679-39512022-01-0119493294510.1590/1679-395120200218The impact of generation diversity on trust within companiesCarmen Pires Migueleshttps://orcid.org/0000-0002-3003-3714Marco Tulio Fundão Zaninihttps://orcid.org/0000-0002-2653-7151Juliana Carvalhohttps://orcid.org/0000-0001-8434-7594Fernando Filardihttps://orcid.org/0000-0002-9333-0871Abstract This paper investigates the causes of generational differences at work and their impact on the propensity to trust. We treated propensity to trust as a proxy for social capital, enhancing cooperation and efficiency. We assessed trust variations in a sample of five companies using combined qualitative and quantitative methods to investigate possible differences in the levels of trust among generational cohorts. We conducted 36 in depth-interviews and 24 focus groups and collected 894 valid questionnaires. The qualitative analysis suggests that differences among generations are related to the experience of time and time-flow and uncertainty and vulnerability throughout one’s lifetime. The results confirm that perceived vulnerability negatively affects the predisposition to trust.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-39512021000500932&lng=en&tlng=enGenerationsGenerational differencesOrganizational trustCooperation |
| spellingShingle | Carmen Pires Migueles Marco Tulio Fundão Zanini Juliana Carvalho Fernando Filardi The impact of generation diversity on trust within companies Cadernos EBAPE.BR Generations Generational differences Organizational trust Cooperation |
| title | The impact of generation diversity on trust within companies |
| title_full | The impact of generation diversity on trust within companies |
| title_fullStr | The impact of generation diversity on trust within companies |
| title_full_unstemmed | The impact of generation diversity on trust within companies |
| title_short | The impact of generation diversity on trust within companies |
| title_sort | impact of generation diversity on trust within companies |
| topic | Generations Generational differences Organizational trust Cooperation |
| url | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-39512021000500932&lng=en&tlng=en |
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