RELATIONSHIP OF TOTAL QUALITY MANAGEMENT TO QUALITY PRODUCT AND CORPORATE PERFORMANCE
Background: Small and medium businesses (SMEs) have major problems with regard to product quality so that it affects the low competitive ability. Some indications include high product variability, low process capability and low customer satisfaction. The purpose of this study is to prove whether the...
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| Format: | Article |
| Language: | English |
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Zibeline International
2020-04-01
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| Series: | Malaysian E Commerce Journal |
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| Online Access: | https://myecommerecejournal.com/wp-content/uploads/2020-issue1/1mecj2020-20-23.pdf |