Validity of the Technology Acceptance Model (TAM): A Sense making Perspective

This study investigates whether sense making activities influence technology acceptance and if the strength of relationship between TAM’s constructs changes over a period of time. This study was a panel-based longitudinal study, whereby data was collected in three stages within a single semester....

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Main Authors: Bushra Aafaqi, Muhamad Jantan, Ramayah Thurasamy
Format: Article
Language:English
Published: UUM Press 2007-06-01
Series:International Journal of Management Studies
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/ijms/article/view/9822
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author Bushra Aafaqi
Muhamad Jantan
Ramayah Thurasamy
author_facet Bushra Aafaqi
Muhamad Jantan
Ramayah Thurasamy
author_sort Bushra Aafaqi
collection DOAJ
description This study investigates whether sense making activities influence technology acceptance and if the strength of relationship between TAM’s constructs changes over a period of time. This study was a panel-based longitudinal study, whereby data was collected in three stages within a single semester. The setting of the study was at the School of Management, USM. The major findings of the study showed that sense making does influence the TAM if activities are undertaken at high and low levels and also sense making influences individual constructs of TAM rather than the whole model. This study failed to prove that there is a significant change in the strength of relationship between TAM constructs over a period of time under sense making influence, which is that sense making activities were found not to exhibit any moderation effect on the TAM constructs. Sense making acts as an external variable which influences TAM rather than moderate the strength of the relationship between TAM constructs. This could be because the technology in question was mandatory to be used by the subjects rather than voluntary. Implications for managers are discussed.  
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spelling doaj.art-49f604540ff348ae96944971b77aa9212023-01-26T03:14:30ZengUUM PressInternational Journal of Management Studies2232-16082180-24672007-06-01141Validity of the Technology Acceptance Model (TAM): A Sense making PerspectiveBushra Aafaqi0Muhamad Jantan1Ramayah Thurasamy2International University College of Technology Twintech (IUCTT)Centre for Policy Research Universiti Sains MalaysiaSchool of Management Universiti Sains MalaysiaThis study investigates whether sense making activities influence technology acceptance and if the strength of relationship between TAM’s constructs changes over a period of time. This study was a panel-based longitudinal study, whereby data was collected in three stages within a single semester. The setting of the study was at the School of Management, USM. The major findings of the study showed that sense making does influence the TAM if activities are undertaken at high and low levels and also sense making influences individual constructs of TAM rather than the whole model. This study failed to prove that there is a significant change in the strength of relationship between TAM constructs over a period of time under sense making influence, which is that sense making activities were found not to exhibit any moderation effect on the TAM constructs. Sense making acts as an external variable which influences TAM rather than moderate the strength of the relationship between TAM constructs. This could be because the technology in question was mandatory to be used by the subjects rather than voluntary. Implications for managers are discussed.   https://e-journal.uum.edu.my/index.php/ijms/article/view/9822Sense makingTechnology Acceptance Model (TAM)moderating effectlongitudinal study
spellingShingle Bushra Aafaqi
Muhamad Jantan
Ramayah Thurasamy
Validity of the Technology Acceptance Model (TAM): A Sense making Perspective
International Journal of Management Studies
Sense making
Technology Acceptance Model (TAM)
moderating effect
longitudinal study
title Validity of the Technology Acceptance Model (TAM): A Sense making Perspective
title_full Validity of the Technology Acceptance Model (TAM): A Sense making Perspective
title_fullStr Validity of the Technology Acceptance Model (TAM): A Sense making Perspective
title_full_unstemmed Validity of the Technology Acceptance Model (TAM): A Sense making Perspective
title_short Validity of the Technology Acceptance Model (TAM): A Sense making Perspective
title_sort validity of the technology acceptance model tam a sense making perspective
topic Sense making
Technology Acceptance Model (TAM)
moderating effect
longitudinal study
url https://e-journal.uum.edu.my/index.php/ijms/article/view/9822
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AT muhamadjantan validityofthetechnologyacceptancemodeltamasensemakingperspective
AT ramayahthurasamy validityofthetechnologyacceptancemodeltamasensemakingperspective