“Better than my professor?” How to develop artificial intelligence tools for higher education

Artificial Intelligence (AI) tools are currently designed and tested in many fields to improve humans’ ability to make decisions. One of these fields is higher education. For example, AI-based chatbots (“conversational pedagogical agents”) could engage in conversations with students in order to prov...

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Main Authors: Stefano Triberti, Raffaele Di Fuccio, Chiara Scuotto, Emanuele Marsico, Pierpaolo Limone
Format: Article
Language:English
Published: Frontiers Media S.A. 2024-04-01
Series:Frontiers in Artificial Intelligence
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/frai.2024.1329605/full
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author Stefano Triberti
Raffaele Di Fuccio
Chiara Scuotto
Chiara Scuotto
Emanuele Marsico
Pierpaolo Limone
author_facet Stefano Triberti
Raffaele Di Fuccio
Chiara Scuotto
Chiara Scuotto
Emanuele Marsico
Pierpaolo Limone
author_sort Stefano Triberti
collection DOAJ
description Artificial Intelligence (AI) tools are currently designed and tested in many fields to improve humans’ ability to make decisions. One of these fields is higher education. For example, AI-based chatbots (“conversational pedagogical agents”) could engage in conversations with students in order to provide timely feedback and responses to questions while the learning process is taking place and to collect data to personalize the delivery of course materials. However, many existent tools are able to perform tasks that human professionals (educators, tutors, professors) could perform, just in a timelier manner. While discussing the possible implementation of AI-based tools in our university’s educational programs, we reviewed the current literature and identified a number of capabilities that future AI solutions may feature, in order to improve higher education processes, with a focus on distance higher education. Specifically, we suggest that innovative tools could influence the methodologies by which students approach learning; facilitate connections and information attainment beyond course materials; support the communication with the professor; and, draw from motivation theories to foster learning engagement, in a personalized manner. Future research should explore high-level opportunities represented by AI for higher education, including their effects on learning outcomes and the quality of the learning experience as a whole.
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spelling doaj.art-4a1c25735c834e61a805c8a6f84fa0ba2024-04-10T05:15:19ZengFrontiers Media S.A.Frontiers in Artificial Intelligence2624-82122024-04-01710.3389/frai.2024.13296051329605“Better than my professor?” How to develop artificial intelligence tools for higher educationStefano Triberti0Raffaele Di Fuccio1Chiara Scuotto2Chiara Scuotto3Emanuele Marsico4Pierpaolo Limone5Department of Psychology and Education, Università Telematica Pegaso, Naples, ItalyDepartment of Psychology and Education, Università Telematica Pegaso, Naples, ItalyDepartment of Psychology and Education, Università Telematica Pegaso, Naples, ItalyDepartment of Humanistic Studies, University of Foggia, Foggia, ItalyDepartment of Psychology and Education, Università Telematica Pegaso, Naples, ItalyDepartment of Psychology and Education, Università Telematica Pegaso, Naples, ItalyArtificial Intelligence (AI) tools are currently designed and tested in many fields to improve humans’ ability to make decisions. One of these fields is higher education. For example, AI-based chatbots (“conversational pedagogical agents”) could engage in conversations with students in order to provide timely feedback and responses to questions while the learning process is taking place and to collect data to personalize the delivery of course materials. However, many existent tools are able to perform tasks that human professionals (educators, tutors, professors) could perform, just in a timelier manner. While discussing the possible implementation of AI-based tools in our university’s educational programs, we reviewed the current literature and identified a number of capabilities that future AI solutions may feature, in order to improve higher education processes, with a focus on distance higher education. Specifically, we suggest that innovative tools could influence the methodologies by which students approach learning; facilitate connections and information attainment beyond course materials; support the communication with the professor; and, draw from motivation theories to foster learning engagement, in a personalized manner. Future research should explore high-level opportunities represented by AI for higher education, including their effects on learning outcomes and the quality of the learning experience as a whole.https://www.frontiersin.org/articles/10.3389/frai.2024.1329605/fullartificial intelligencehigher educationlearning processesintelligent tutoring systemschatbotconversational pedagogical agents
spellingShingle Stefano Triberti
Raffaele Di Fuccio
Chiara Scuotto
Chiara Scuotto
Emanuele Marsico
Pierpaolo Limone
“Better than my professor?” How to develop artificial intelligence tools for higher education
Frontiers in Artificial Intelligence
artificial intelligence
higher education
learning processes
intelligent tutoring systems
chatbot
conversational pedagogical agents
title “Better than my professor?” How to develop artificial intelligence tools for higher education
title_full “Better than my professor?” How to develop artificial intelligence tools for higher education
title_fullStr “Better than my professor?” How to develop artificial intelligence tools for higher education
title_full_unstemmed “Better than my professor?” How to develop artificial intelligence tools for higher education
title_short “Better than my professor?” How to develop artificial intelligence tools for higher education
title_sort better than my professor how to develop artificial intelligence tools for higher education
topic artificial intelligence
higher education
learning processes
intelligent tutoring systems
chatbot
conversational pedagogical agents
url https://www.frontiersin.org/articles/10.3389/frai.2024.1329605/full
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