The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company
Balanced scorecard model is a method to evaluate and control programs with adequate consistency. According to it, a certain organization is evaluated and controlled in terms of financial aspect, together with growth and learning, internal business processes and customer aspects. This research is pra...
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| Format: | Article |
| Language: | English |
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LLC "CPC "Business Perspectives"
2017-12-01
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| Series: | Problems and Perspectives in Management |
| Subjects: | |
| Online Access: | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9840/PPM_2017_04cont1_Iranzadeh.pdf |
| _version_ | 1811331086208204800 |
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| author | Soleyman Iranzadeh Sadegheh Hosseinzadeh Nojehdeh Nahideh Najafi Emami |
| author_facet | Soleyman Iranzadeh Sadegheh Hosseinzadeh Nojehdeh Nahideh Najafi Emami |
| author_sort | Soleyman Iranzadeh |
| collection | DOAJ |
| description | Balanced scorecard model is a method to evaluate and control programs with adequate consistency. According to it, a certain organization is evaluated and controlled in terms of financial aspect, together with growth and learning, internal business processes and customer aspects. This research is practical in purpose and a descriptive inferential method has been used to collect data in addition to utilizing five-scale Likert questionnaire. In order to increase the accuracy of the study, all 320 employees of post company have been under evaluation. A one-sample t-test has been used to analyze the questions of the study. Furthermore, Friedman test has been used to investigate the differences among groups. The results of testing the hypotheses indicate the effect of growth and learning of the employees of post company, as well as internal business processes, customer and financial aspects on the performance of the post company. Moreover, Friedman test probing the differences among groups shows that internal business processes and customer variables have the most significant impact upon the performance of the post company, while growth and learning and financial aspects have the least significant effect on the performance of the post company. |
| first_indexed | 2024-04-13T16:14:53Z |
| format | Article |
| id | doaj.art-4a1faad593a947b89b4b0f65f4c651c1 |
| institution | Directory Open Access Journal |
| issn | 1727-7051 1810-5467 |
| language | English |
| last_indexed | 2024-04-13T16:14:53Z |
| publishDate | 2017-12-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Problems and Perspectives in Management |
| spelling | doaj.art-4a1faad593a947b89b4b0f65f4c651c12022-12-22T02:40:06ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672017-12-0115418819610.21511/ppm.15(4-1).2017.039840The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post CompanySoleyman Iranzadeh0Sadegheh Hosseinzadeh Nojehdeh1Nahideh Najafi Emami2Department of Management, Tabriz Branch, Islamic Azad University, TabrizDepartment of Management, Tabriz Branch, Islamic Azad University, TabrizDepartment of Management, Tabriz Branch, Islamic Azad University, TabrizBalanced scorecard model is a method to evaluate and control programs with adequate consistency. According to it, a certain organization is evaluated and controlled in terms of financial aspect, together with growth and learning, internal business processes and customer aspects. This research is practical in purpose and a descriptive inferential method has been used to collect data in addition to utilizing five-scale Likert questionnaire. In order to increase the accuracy of the study, all 320 employees of post company have been under evaluation. A one-sample t-test has been used to analyze the questions of the study. Furthermore, Friedman test has been used to investigate the differences among groups. The results of testing the hypotheses indicate the effect of growth and learning of the employees of post company, as well as internal business processes, customer and financial aspects on the performance of the post company. Moreover, Friedman test probing the differences among groups shows that internal business processes and customer variables have the most significant impact upon the performance of the post company, while growth and learning and financial aspects have the least significant effect on the performance of the post company.https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9840/PPM_2017_04cont1_Iranzadeh.pdfbalanced scorecardevaluationperformance evaluationperspectivepost companystrategy |
| spellingShingle | Soleyman Iranzadeh Sadegheh Hosseinzadeh Nojehdeh Nahideh Najafi Emami The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company Problems and Perspectives in Management balanced scorecard evaluation performance evaluation perspective post company strategy |
| title | The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company |
| title_full | The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company |
| title_fullStr | The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company |
| title_full_unstemmed | The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company |
| title_short | The Impact of the Implication of Balanced Scorecard Model (BSC) in Performance of the Post Company |
| title_sort | impact of the implication of balanced scorecard model bsc in performance of the post company |
| topic | balanced scorecard evaluation performance evaluation perspective post company strategy |
| url | https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9840/PPM_2017_04cont1_Iranzadeh.pdf |
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