A Collaboration Service Model for a Global Port Cluster

The importance of port clusters to a global city may be viewed from a number of perspectives. The development of port clusters and economies of agglomeration and their contribution to a regional economy is underpinned by information and physical infrastructure that facilitates collaboration between...

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Main Authors: Keith K.T. Toh, Karyn Welsh, Kim Hassall
Format: Article
Language:English
Published: SAGE Publishing 2010-03-01
Series:International Journal of Engineering Business Management
Online Access:https://doi.org/10.5772/7261
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author Keith K.T. Toh
Karyn Welsh
Kim Hassall
author_facet Keith K.T. Toh
Karyn Welsh
Kim Hassall
author_sort Keith K.T. Toh
collection DOAJ
description The importance of port clusters to a global city may be viewed from a number of perspectives. The development of port clusters and economies of agglomeration and their contribution to a regional economy is underpinned by information and physical infrastructure that facilitates collaboration between business entities within the cluster. The maturity of technologies providing portals, web and middleware services provides an opportunity to push the boundaries of contemporary service reference models and service catalogues to what the authors propose to be “collaboration services”. Servicing port clusters, portal engineers of the future must consider collaboration services to benefit a region. Particularly, service orchestration through a “public user portal” must gain better utilisation of publically owned infrastructure, to share knowledge and collaborate among organisations through information systems.
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spelling doaj.art-4a7a6590f7e048fb97cf01820ca31b3b2022-12-21T20:44:05ZengSAGE PublishingInternational Journal of Engineering Business Management1847-97902010-03-01210.5772/7261A Collaboration Service Model for a Global Port ClusterKeith K.T. Toh0Karyn Welsh1Kim Hassall2 School of Management, RMIT University, Melbourne, Australia Corporate Infrastructure Services Division, Australia Post, Melbourne, Victoria Department of Civil and Environmental Engineering, The University of Melbourne, Victoria 3010The importance of port clusters to a global city may be viewed from a number of perspectives. The development of port clusters and economies of agglomeration and their contribution to a regional economy is underpinned by information and physical infrastructure that facilitates collaboration between business entities within the cluster. The maturity of technologies providing portals, web and middleware services provides an opportunity to push the boundaries of contemporary service reference models and service catalogues to what the authors propose to be “collaboration services”. Servicing port clusters, portal engineers of the future must consider collaboration services to benefit a region. Particularly, service orchestration through a “public user portal” must gain better utilisation of publically owned infrastructure, to share knowledge and collaborate among organisations through information systems.https://doi.org/10.5772/7261
spellingShingle Keith K.T. Toh
Karyn Welsh
Kim Hassall
A Collaboration Service Model for a Global Port Cluster
International Journal of Engineering Business Management
title A Collaboration Service Model for a Global Port Cluster
title_full A Collaboration Service Model for a Global Port Cluster
title_fullStr A Collaboration Service Model for a Global Port Cluster
title_full_unstemmed A Collaboration Service Model for a Global Port Cluster
title_short A Collaboration Service Model for a Global Port Cluster
title_sort collaboration service model for a global port cluster
url https://doi.org/10.5772/7261
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