An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries
This study aims to identify challenges in implementing a quality healthcare referral system in developing countries and explore the strategies to overcome these challenges. Data for this study were collected through consultations with experts in the field. We introduce a novel hybrid method called C...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2024-06-01
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| Series: | Healthcare Analytics |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772442524000170 |
| _version_ | 1827223286299230208 |
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| author | Mouhamed Bayane Bouraima Stefan Jovčić Libor Švadlenka Vladimir Simic Ibrahim Badi Naibei Dan Maraka |
| author_facet | Mouhamed Bayane Bouraima Stefan Jovčić Libor Švadlenka Vladimir Simic Ibrahim Badi Naibei Dan Maraka |
| author_sort | Mouhamed Bayane Bouraima |
| collection | DOAJ |
| description | This study aims to identify challenges in implementing a quality healthcare referral system in developing countries and explore the strategies to overcome these challenges. Data for this study were collected through consultations with experts in the field. We introduce a novel hybrid method called Criteria Importance Assessment (CIMAS) and Alternative Ranking Order Method Accounting for Two-Step Normalization (AROMAN). CIMAS determines the relative importance of criteria, and AROMAN is employed to rank the strategies. The primary challenges identified include inadequate infrastructure facilities and deficient health information systems. The most appropriate strategy involves focusing on improving infrastructure facilities. We also carry out comprehensive sensitivity and comparative analyses to validate the applicability of the proposed model. This study identifies and elucidates the challenges of establishing a high-quality healthcare referral system in developing countries and substantially contributes to the existing body of knowledge by effectively delineating and prioritizing the strategies to tackle these challenges. |
| first_indexed | 2024-04-25T00:15:38Z |
| format | Article |
| id | doaj.art-4a91edac61e64a3b90fee8eed2ab027b |
| institution | Directory Open Access Journal |
| issn | 2772-4425 |
| language | English |
| last_indexed | 2025-03-21T16:51:58Z |
| publishDate | 2024-06-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Healthcare Analytics |
| spelling | doaj.art-4a91edac61e64a3b90fee8eed2ab027b2024-06-15T06:14:55ZengElsevierHealthcare Analytics2772-44252024-06-015100315An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countriesMouhamed Bayane Bouraima0Stefan Jovčić1Libor Švadlenka2Vladimir Simic3Ibrahim Badi4Naibei Dan Maraka5Sichuan College of Architectural Technology, Deyang Campus: No.4, West Jialingjiang Road, Deyang, Sichuan, 618000, PR China; School of Civil Engineering, Southwest Jiaotong University, Chengdu, Sichuan, 610031, PR China; Highway Engineering Key Laboratory of Sichuan Province, Southwest Jiaotong University, Chengdu, Sichuan, 610031, PR ChinaFaculty of Transport Engineering, University of Pardubice532 10 Pardubice, Czech RepublicFaculty of Transport Engineering, University of Pardubice532 10 Pardubice, Czech RepublicUniversity of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11010, Belgrade, Serbia; Department of Computer Science and Engineering, College of Informatics, Korea University, Seoul, 02841, Republic of Korea; Corresponding author. University of Belgrade, Faculty of Transport and Traffic Engineering, Vojvode Stepe 305, 11010, Belgrade, Serbia.Libyan Academy, Mechanical Engineering Department, LibyaKapkatet Subcounty Hospital, Hospital Road Kapkatet Bureti Kericho KE, KenyaThis study aims to identify challenges in implementing a quality healthcare referral system in developing countries and explore the strategies to overcome these challenges. Data for this study were collected through consultations with experts in the field. We introduce a novel hybrid method called Criteria Importance Assessment (CIMAS) and Alternative Ranking Order Method Accounting for Two-Step Normalization (AROMAN). CIMAS determines the relative importance of criteria, and AROMAN is employed to rank the strategies. The primary challenges identified include inadequate infrastructure facilities and deficient health information systems. The most appropriate strategy involves focusing on improving infrastructure facilities. We also carry out comprehensive sensitivity and comparative analyses to validate the applicability of the proposed model. This study identifies and elucidates the challenges of establishing a high-quality healthcare referral system in developing countries and substantially contributes to the existing body of knowledge by effectively delineating and prioritizing the strategies to tackle these challenges.http://www.sciencedirect.com/science/article/pii/S2772442524000170Multi-criteria approachHealthcare referral systemCriteria importance assessmentTwo-step normalizationDeveloping countries |
| spellingShingle | Mouhamed Bayane Bouraima Stefan Jovčić Libor Švadlenka Vladimir Simic Ibrahim Badi Naibei Dan Maraka An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries Healthcare Analytics Multi-criteria approach Healthcare referral system Criteria importance assessment Two-step normalization Developing countries |
| title | An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries |
| title_full | An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries |
| title_fullStr | An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries |
| title_full_unstemmed | An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries |
| title_short | An integrated multi-criteria approach to formulate and assess healthcare referral system strategies in developing countries |
| title_sort | integrated multi criteria approach to formulate and assess healthcare referral system strategies in developing countries |
| topic | Multi-criteria approach Healthcare referral system Criteria importance assessment Two-step normalization Developing countries |
| url | http://www.sciencedirect.com/science/article/pii/S2772442524000170 |
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