Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience

BackgroundChronic dermatologic disorders can cause significant emotional distress. Sentiment analysis of disease-related tweets helps identify patients’ experiences of skin disease.ObjectiveTo analyze the expressed sentiments in tweets related to alopecia areata (AA), hidradenitis suppurativa (HS),...

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Main Authors: Irene Tai-Lin Lee, Sin-Ei Juang, Steven T. Chen, Christine Ko, Kevin Sheng-Kai Ma
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-10-01
Series:Frontiers in Medicine
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fmed.2022.996378/full
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author Irene Tai-Lin Lee
Sin-Ei Juang
Steven T. Chen
Christine Ko
Christine Ko
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
author_facet Irene Tai-Lin Lee
Sin-Ei Juang
Steven T. Chen
Christine Ko
Christine Ko
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
author_sort Irene Tai-Lin Lee
collection DOAJ
description BackgroundChronic dermatologic disorders can cause significant emotional distress. Sentiment analysis of disease-related tweets helps identify patients’ experiences of skin disease.ObjectiveTo analyze the expressed sentiments in tweets related to alopecia areata (AA), hidradenitis suppurativa (HS), and psoriasis (PsO) in comparison to fibromyalgia (FM).MethodsThis is a cross-sectional analysis of Twitter users’ expressed sentiment on AA, HS, PsO, and FM. Tweets related to the diseases of interest were identified with keywords and hashtags for one month (April, 2022) using the Twitter standard application programming interface (API). Text, account types, and numbers of retweets and likes were collected. The sentiment analysis was performed by the R “tidytext” package using the AFINN lexicon.ResultsA total of 1,505 tweets were randomly extracted, of which 243 (16.15%) referred to AA, 186 (12.36%) to HS, 510 (33.89%) to PsO, and 566 (37.61%) to FM. The mean sentiment score was −0.239 ± 2.90. AA, HS, and PsO had similar sentiment scores (p = 0.482). Although all skin conditions were associated with a negative polarity, their average was significantly less negative than FM (p < 0.0001). Tweets from private accounts were more negative, especially for AA (p = 0.0082). Words reflecting patients’ psychological states varied in different diseases. “Anxiety” was observed in posts on AA and FM but not posts on HS and PsO, while “crying” was frequently used in posts on HS. There was no definite correlation between the sentiment score and the number of retweets or likes, although negative AA tweets from public accounts received more retweets (p = 0.03511) and likes (p = 0.0228).ConclusionThe use of Twitter sentiment analysis is a promising method to document patients’ experience of skin diseases, which may improve patient care through bridging misconceptions and knowledge gaps between patients and healthcare professionals.
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spelling doaj.art-4abaaf519aea418db40530ae362268ae2022-12-22T03:28:36ZengFrontiers Media S.A.Frontiers in Medicine2296-858X2022-10-01910.3389/fmed.2022.996378996378Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experienceIrene Tai-Lin Lee0Sin-Ei Juang1Steven T. Chen2Christine Ko3Christine Ko4Kevin Sheng-Kai Ma5Kevin Sheng-Kai Ma6Kevin Sheng-Kai Ma7Kevin Sheng-Kai Ma8Department of Radiology, Far Eastern Memorial Hospital, New Taipei City, TaiwanDepartment of Anesthesiology, College of Medicine, Kaohsiung Chang Gung Memorial Hospital, Chang Gung University, Kaohsiung, TaiwanDepartment of Dermatology, Harvard Medical School, Massachusetts General Hospital, Boston, MA, United StatesDepartment of Dermatology, Yale University, New Haven, CT, United StatesDepartment of Pathology, Yale University, New Haven, CT, United StatesDepartment of Dermatology, Harvard Medical School, Massachusetts General Hospital, Boston, MA, United StatesCenter for Global Health, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, United StatesDepartment of Epidemiology, Harvard T.H. Chan School of Public Health, Boston, MA, United StatesCollege of Electrical Engineering and Computer Science, Graduate Institute of Biomedical Electronics and Bioinformatics, National Taiwan University, Taipei, TaiwanBackgroundChronic dermatologic disorders can cause significant emotional distress. Sentiment analysis of disease-related tweets helps identify patients’ experiences of skin disease.ObjectiveTo analyze the expressed sentiments in tweets related to alopecia areata (AA), hidradenitis suppurativa (HS), and psoriasis (PsO) in comparison to fibromyalgia (FM).MethodsThis is a cross-sectional analysis of Twitter users’ expressed sentiment on AA, HS, PsO, and FM. Tweets related to the diseases of interest were identified with keywords and hashtags for one month (April, 2022) using the Twitter standard application programming interface (API). Text, account types, and numbers of retweets and likes were collected. The sentiment analysis was performed by the R “tidytext” package using the AFINN lexicon.ResultsA total of 1,505 tweets were randomly extracted, of which 243 (16.15%) referred to AA, 186 (12.36%) to HS, 510 (33.89%) to PsO, and 566 (37.61%) to FM. The mean sentiment score was −0.239 ± 2.90. AA, HS, and PsO had similar sentiment scores (p = 0.482). Although all skin conditions were associated with a negative polarity, their average was significantly less negative than FM (p < 0.0001). Tweets from private accounts were more negative, especially for AA (p = 0.0082). Words reflecting patients’ psychological states varied in different diseases. “Anxiety” was observed in posts on AA and FM but not posts on HS and PsO, while “crying” was frequently used in posts on HS. There was no definite correlation between the sentiment score and the number of retweets or likes, although negative AA tweets from public accounts received more retweets (p = 0.03511) and likes (p = 0.0228).ConclusionThe use of Twitter sentiment analysis is a promising method to document patients’ experience of skin diseases, which may improve patient care through bridging misconceptions and knowledge gaps between patients and healthcare professionals.https://www.frontiersin.org/articles/10.3389/fmed.2022.996378/fullsentiment analysisTwitteralopecia areatahidradenitis suppurativapsoriasismental health
spellingShingle Irene Tai-Lin Lee
Sin-Ei Juang
Steven T. Chen
Christine Ko
Christine Ko
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Kevin Sheng-Kai Ma
Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience
Frontiers in Medicine
sentiment analysis
Twitter
alopecia areata
hidradenitis suppurativa
psoriasis
mental health
title Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience
title_full Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience
title_fullStr Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience
title_full_unstemmed Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience
title_short Sentiment analysis of tweets on alopecia areata, hidradenitis suppurativa, and psoriasis: Revealing the patient experience
title_sort sentiment analysis of tweets on alopecia areata hidradenitis suppurativa and psoriasis revealing the patient experience
topic sentiment analysis
Twitter
alopecia areata
hidradenitis suppurativa
psoriasis
mental health
url https://www.frontiersin.org/articles/10.3389/fmed.2022.996378/full
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