Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia
This study aims to comprehensively map and evaluate the quality of E-Government services in local governments throughout Indonesia, focusing on public perceptions. Employing a descriptive method and qualitative approach, data collection involves non-participant observation. Researchers observed the...
| Autores principales: | , |
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| Formato: | Artículo |
| Lenguaje: | English |
| Publicado: |
Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung
2023-12-01
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| Colección: | Society |
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| Acceso en línea: | https://societyfisipubb.id/index.php/society/article/view/558 |
| _version_ | 1826984062490771456 |
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| author | Joko Widodo Kusnan Kusnan |
| author_facet | Joko Widodo Kusnan Kusnan |
| author_sort | Joko Widodo |
| collection | DOAJ |
| description | This study aims to comprehensively map and evaluate the quality of E-Government services in local governments throughout Indonesia, focusing on public perceptions. Employing a descriptive method and qualitative approach, data collection involves non-participant observation. Researchers observed the implementation of E-Government within provincial-level local governments participating in the 2021 Electronic-Based Government Systems evaluation through Google Play. Data analysis utilizes an interactive model to provide nuanced insights. The findings reveal that E-Government implementation in Indonesian provincial governments is primarily concentrated within the E-Service category, comprising 50% or 89 applications. The most advanced category is E-Information, encompassing 38% or 67 applications. However, the E-Participation category is notably underrepresented, with only 15% or 19 applications implemented by provincial governments in Indonesia. This study contributes to a deeper understanding of Indonesia’s current landscape of E-Government services. It underscores the importance of further developments, particularly in promoting citizen participation and engagement. |
| first_indexed | 2024-03-07T23:03:04Z |
| format | Article |
| id | doaj.art-4ae24a40ae79478b8de6d5b22041360f |
| institution | Directory Open Access Journal |
| issn | 2338-6932 2597-4874 |
| language | English |
| last_indexed | 2025-02-18T06:48:18Z |
| publishDate | 2023-12-01 |
| publisher | Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung |
| record_format | Article |
| series | Society |
| spelling | doaj.art-4ae24a40ae79478b8de6d5b22041360f2024-11-10T06:58:48ZengLaboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka BelitungSociety2338-69322597-48742023-12-0111243445710.33019/society.v11i2.558462Mapping and Analyzing E-Government Sentiments in Local Governments in IndonesiaJoko Widodo0https://orcid.org/0009-0000-3854-5047Kusnan Kusnan1https://orcid.org/0000-0001-9640-0583Universitas 17 Agustus 1945 SurabayaUniversitas 17 Agustus 1945 SurabayaThis study aims to comprehensively map and evaluate the quality of E-Government services in local governments throughout Indonesia, focusing on public perceptions. Employing a descriptive method and qualitative approach, data collection involves non-participant observation. Researchers observed the implementation of E-Government within provincial-level local governments participating in the 2021 Electronic-Based Government Systems evaluation through Google Play. Data analysis utilizes an interactive model to provide nuanced insights. The findings reveal that E-Government implementation in Indonesian provincial governments is primarily concentrated within the E-Service category, comprising 50% or 89 applications. The most advanced category is E-Information, encompassing 38% or 67 applications. However, the E-Participation category is notably underrepresented, with only 15% or 19 applications implemented by provincial governments in Indonesia. This study contributes to a deeper understanding of Indonesia’s current landscape of E-Government services. It underscores the importance of further developments, particularly in promoting citizen participation and engagement.https://societyfisipubb.id/index.php/society/article/view/558e-governmentindonesialocal governmentspublic perceptionsservice quality |
| spellingShingle | Joko Widodo Kusnan Kusnan Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia Society e-government indonesia local governments public perceptions service quality |
| title | Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia |
| title_full | Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia |
| title_fullStr | Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia |
| title_full_unstemmed | Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia |
| title_short | Mapping and Analyzing E-Government Sentiments in Local Governments in Indonesia |
| title_sort | mapping and analyzing e government sentiments in local governments in indonesia |
| topic | e-government indonesia local governments public perceptions service quality |
| url | https://societyfisipubb.id/index.php/society/article/view/558 |
| work_keys_str_mv | AT jokowidodo mappingandanalyzingegovernmentsentimentsinlocalgovernmentsinindonesia AT kusnankusnan mappingandanalyzingegovernmentsentimentsinlocalgovernmentsinindonesia |