Improving Patient Experiences and Outcomes Through Personal Care Aide Training
Introduction: The rapidly aging US population is resulting in major challenges including delivering quality care at lower costs in the face of a critical health-care workforce shortage. The movement toward home care has dramatically increased the need for qualified, paid personal care aides (PCAs)....
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2018-03-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/2374373517724349 |
| _version_ | 1831807931788558336 |
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| author | Clare C Luz PhD Katherine V Hanson MS Yuning Hao MS Elizabeth Spurgeon MD |
| author_facet | Clare C Luz PhD Katherine V Hanson MS Yuning Hao MS Elizabeth Spurgeon MD |
| author_sort | Clare C Luz PhD |
| collection | DOAJ |
| description | Introduction: The rapidly aging US population is resulting in major challenges including delivering quality care at lower costs in the face of a critical health-care workforce shortage. The movement toward home care has dramatically increased the need for qualified, paid personal care aides (PCAs). Adequate PCA training that focuses on skills for person-centered, at home support is an imperative. This study provides evidence that clients of PCAs who have completed a comprehensive, evidence-based PCA training program, titled Building Training…Building Quality (BTBQ), report higher satisfaction and better health outcomes, compared to clients of PCAs with lesser or other training. Methods: A mixed-methods, quasi-experimental design was used to compare self-reported survey responses from clients of BTBQ-trained PCAs (treatment group) with responses from clients of non-BTBQ-trained PCAs (control group). Results: Clients of BTBQ-trained PCAs had significantly fewer falls and emergency department visits compared to clients whose PCAs had no BTBQ training ( P < .05). Conclusion: BTBQ-like PCA training reduces costly adverse events. |
| first_indexed | 2024-12-22T20:13:58Z |
| format | Article |
| id | doaj.art-4b074d8ceee341a792fe5edbc4dc4fdb |
| institution | Directory Open Access Journal |
| issn | 2374-3743 2374-3735 |
| language | English |
| last_indexed | 2024-12-22T20:13:58Z |
| publishDate | 2018-03-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Journal of Patient Experience |
| spelling | doaj.art-4b074d8ceee341a792fe5edbc4dc4fdb2022-12-21T18:14:00ZengSAGE PublishingJournal of Patient Experience2374-37432374-37352018-03-01510.1177/2374373517724349Improving Patient Experiences and Outcomes Through Personal Care Aide TrainingClare C Luz PhD0Katherine V Hanson MS1Yuning Hao MS2Elizabeth Spurgeon MD3 Department of Family Medicine, Michigan State University, East Lansing, MI, USA Department of Family Medicine, Michigan State University, East Lansing, MI, USA Department of Statistics and Probability, Michigan State University, East Lansing, MI, USA Cleveland Clinic Foundation, Cleveland, OH, USAIntroduction: The rapidly aging US population is resulting in major challenges including delivering quality care at lower costs in the face of a critical health-care workforce shortage. The movement toward home care has dramatically increased the need for qualified, paid personal care aides (PCAs). Adequate PCA training that focuses on skills for person-centered, at home support is an imperative. This study provides evidence that clients of PCAs who have completed a comprehensive, evidence-based PCA training program, titled Building Training…Building Quality (BTBQ), report higher satisfaction and better health outcomes, compared to clients of PCAs with lesser or other training. Methods: A mixed-methods, quasi-experimental design was used to compare self-reported survey responses from clients of BTBQ-trained PCAs (treatment group) with responses from clients of non-BTBQ-trained PCAs (control group). Results: Clients of BTBQ-trained PCAs had significantly fewer falls and emergency department visits compared to clients whose PCAs had no BTBQ training ( P < .05). Conclusion: BTBQ-like PCA training reduces costly adverse events.https://doi.org/10.1177/2374373517724349 |
| spellingShingle | Clare C Luz PhD Katherine V Hanson MS Yuning Hao MS Elizabeth Spurgeon MD Improving Patient Experiences and Outcomes Through Personal Care Aide Training Journal of Patient Experience |
| title | Improving Patient Experiences and Outcomes Through Personal Care Aide Training |
| title_full | Improving Patient Experiences and Outcomes Through Personal Care Aide Training |
| title_fullStr | Improving Patient Experiences and Outcomes Through Personal Care Aide Training |
| title_full_unstemmed | Improving Patient Experiences and Outcomes Through Personal Care Aide Training |
| title_short | Improving Patient Experiences and Outcomes Through Personal Care Aide Training |
| title_sort | improving patient experiences and outcomes through personal care aide training |
| url | https://doi.org/10.1177/2374373517724349 |
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