Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review

Abstract Background Missed nursing care undermines nursing standards of care and minimising this phenomenon is crucial to maintaining adequate patient safety and the quality of patient care. The concept is a neglected aspect of human resource for health thinking, and it remains understudied in low-i...

Full description

Bibliographic Details
Main Authors: Abdulazeez Imam, Sopuruchukwu Obiesie, David Gathara, Jalemba Aluvaala, Michuki Maina, Mike English
Format: Article
Language:English
Published: BMC 2023-03-01
Series:Human Resources for Health
Subjects:
Online Access:https://doi.org/10.1186/s12960-023-00807-7
_version_ 1827983914850844672
author Abdulazeez Imam
Sopuruchukwu Obiesie
David Gathara
Jalemba Aluvaala
Michuki Maina
Mike English
author_facet Abdulazeez Imam
Sopuruchukwu Obiesie
David Gathara
Jalemba Aluvaala
Michuki Maina
Mike English
author_sort Abdulazeez Imam
collection DOAJ
description Abstract Background Missed nursing care undermines nursing standards of care and minimising this phenomenon is crucial to maintaining adequate patient safety and the quality of patient care. The concept is a neglected aspect of human resource for health thinking, and it remains understudied in low-income and middle-income country (LMIC) settings which have 90% of the global nursing workforce shortages. Our objective in this review was to document the prevalence of missed nursing care in LMIC, identify the categories of nursing care that are most missed and summarise the reasons for this. Methods We conducted a systematic review searching Medline, Embase, Global Health, WHO Global index medicus and CINAHL from their inception up until August 2021. Publications were included if they were conducted in an LMIC and reported on any combination of categories, reasons and factors associated with missed nursing care within in-patient settings. We assessed the quality of studies using the Newcastle Ottawa Scale. Results Thirty-one studies met our inclusion criteria. These studies were mainly cross-sectional, from upper middle-income settings and mostly relied on nurses’ self-report of missed nursing care. The measurement tools used, and their reporting were inconsistent across the literature. Nursing care most frequently missed were non-clinical nursing activities including those of comfort and communication. Inadequate personnel numbers were the most important reasons given for missed care. Conclusions Missed nursing care is reported for all key nursing task areas threatening care quality and safety. Data suggest nurses prioritise technical activities with more non-clinical activities missed, this undermines holistic nursing care. Improving staffing levels seems a key intervention potentially including sharing of less skilled activities. More research on missed nursing care and interventions to tackle it to improve quality and safety is needed in LMIC. PROSPERO registration number: CRD42021286897.
first_indexed 2024-04-09T22:53:46Z
format Article
id doaj.art-4b64a2fa1089439196e32ea7c043c5e7
institution Directory Open Access Journal
issn 1478-4491
language English
last_indexed 2024-04-09T22:53:46Z
publishDate 2023-03-01
publisher BMC
record_format Article
series Human Resources for Health
spelling doaj.art-4b64a2fa1089439196e32ea7c043c5e72023-03-22T11:31:22ZengBMCHuman Resources for Health1478-44912023-03-0121112110.1186/s12960-023-00807-7Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic reviewAbdulazeez Imam0Sopuruchukwu Obiesie1David Gathara2Jalemba Aluvaala3Michuki Maina4Mike English5KEMRI-Wellcome Trust Research ProgrammeCentre for Evidence Based Intervention, Department of Social Policy and Intervention, University of OxfordKEMRI-Wellcome Trust Research ProgrammeKEMRI-Wellcome Trust Research ProgrammeKEMRI-Wellcome Trust Research ProgrammeKEMRI-Wellcome Trust Research ProgrammeAbstract Background Missed nursing care undermines nursing standards of care and minimising this phenomenon is crucial to maintaining adequate patient safety and the quality of patient care. The concept is a neglected aspect of human resource for health thinking, and it remains understudied in low-income and middle-income country (LMIC) settings which have 90% of the global nursing workforce shortages. Our objective in this review was to document the prevalence of missed nursing care in LMIC, identify the categories of nursing care that are most missed and summarise the reasons for this. Methods We conducted a systematic review searching Medline, Embase, Global Health, WHO Global index medicus and CINAHL from their inception up until August 2021. Publications were included if they were conducted in an LMIC and reported on any combination of categories, reasons and factors associated with missed nursing care within in-patient settings. We assessed the quality of studies using the Newcastle Ottawa Scale. Results Thirty-one studies met our inclusion criteria. These studies were mainly cross-sectional, from upper middle-income settings and mostly relied on nurses’ self-report of missed nursing care. The measurement tools used, and their reporting were inconsistent across the literature. Nursing care most frequently missed were non-clinical nursing activities including those of comfort and communication. Inadequate personnel numbers were the most important reasons given for missed care. Conclusions Missed nursing care is reported for all key nursing task areas threatening care quality and safety. Data suggest nurses prioritise technical activities with more non-clinical activities missed, this undermines holistic nursing care. Improving staffing levels seems a key intervention potentially including sharing of less skilled activities. More research on missed nursing care and interventions to tackle it to improve quality and safety is needed in LMIC. PROSPERO registration number: CRD42021286897.https://doi.org/10.1186/s12960-023-00807-7Quality of careDeveloping countriesNursesPatient safetyOmission of careRationing care
spellingShingle Abdulazeez Imam
Sopuruchukwu Obiesie
David Gathara
Jalemba Aluvaala
Michuki Maina
Mike English
Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review
Human Resources for Health
Quality of care
Developing countries
Nurses
Patient safety
Omission of care
Rationing care
title Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review
title_full Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review
title_fullStr Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review
title_full_unstemmed Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review
title_short Missed nursing care in acute care hospital settings in low-income and middle-income countries: a systematic review
title_sort missed nursing care in acute care hospital settings in low income and middle income countries a systematic review
topic Quality of care
Developing countries
Nurses
Patient safety
Omission of care
Rationing care
url https://doi.org/10.1186/s12960-023-00807-7
work_keys_str_mv AT abdulazeezimam missednursingcareinacutecarehospitalsettingsinlowincomeandmiddleincomecountriesasystematicreview
AT sopuruchukwuobiesie missednursingcareinacutecarehospitalsettingsinlowincomeandmiddleincomecountriesasystematicreview
AT davidgathara missednursingcareinacutecarehospitalsettingsinlowincomeandmiddleincomecountriesasystematicreview
AT jalembaaluvaala missednursingcareinacutecarehospitalsettingsinlowincomeandmiddleincomecountriesasystematicreview
AT michukimaina missednursingcareinacutecarehospitalsettingsinlowincomeandmiddleincomecountriesasystematicreview
AT mikeenglish missednursingcareinacutecarehospitalsettingsinlowincomeandmiddleincomecountriesasystematicreview