Effective Communication in Providing Medication Information and Patient Satisfaction: A Cross-sectional Survey in Denpasar

Effective Communication in Providing Medication Information and Patient Satisfaction: A Cross-sectional Survey in Denpasar

Background: Pharmacy personnel should provide pharmaceutical care concerning the applicable standards. Furthermore, pharmacy management must consider patient satisfaction to ensure business continuity. Patient subjective factors strongly influence satisfaction. Meanwhile, patient perceptions of phar...

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Bibliographic Details
Main Authors: Anak Agung Vivi Noviyanti, Ni Putu Udayana Antari
Format: Article
Language:Indonesian
Published: Universitas Gadjah Mada 2024-03-01
Series:Jurnal Manajemen dan Pelayanan Farmasi
Subjects:
interpersonal communication
pharmacist competency
patient satisfaction
Online Access:https://jurnal.ugm.ac.id/jmpf/article/view/86099

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