An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research
The full integration of sustainability considerations into maintenance practices requires a close monitoring of maintenance impact through appropriate key performance indicators (KPIs) that take into account various sustainability aspects. However, there is a lack of a comprehensive framework of KPI...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IEEE
2022-01-01
|
| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/9962822/ |
| _version_ | 1811300612206231552 |
|---|---|
| author | Afef Saihi Mohamed Ben-Daya Rami As'Ad |
| author_facet | Afef Saihi Mohamed Ben-Daya Rami As'Ad |
| author_sort | Afef Saihi |
| collection | DOAJ |
| description | The full integration of sustainability considerations into maintenance practices requires a close monitoring of maintenance impact through appropriate key performance indicators (KPIs) that take into account various sustainability aspects. However, there is a lack of a comprehensive framework of KPIs covering all the sustainability dimensions, and the few attempts to address this need are specific to certain industries and lack validation by experts in the field. Therefore, the aim of this research is to develop and validate a comprehensive and multidimensional framework of sustainability performance indicators for the assessment of maintenance impacts on the triple-bottom-line. To that end, an exhaustive list of general indicators is collected based on both international organizations standard-sets and published literature. Subsequently, this list is projected on the maintenance area to establish the pertinent indicators. Then, a validation phase is performed with a highly qualified expert panel through semi-structured questionnaires and follow-up discussions. The validated list of sustainable maintenance KPIs includes 63 indicators amongst which 34 belong to the environmental pillar and are split between various categories such as resource use, residuals, environmental compliance, etc. The social pillar comprises of 15 indicators related to occupational health and safety, training and development and customer satisfaction dimensions. Finally, the economic pillar includes 14 indicators split between economic performance and investment categories. The findings of this research provide guidance to practitioners in the field and set the foundations for conducting promising future works. A rich portfolio of future research based on the obtained results is proposed. |
| first_indexed | 2024-04-13T06:53:54Z |
| format | Article |
| id | doaj.art-4c2754ee029e48abb2e9c61c43afd32b |
| institution | Directory Open Access Journal |
| issn | 2169-3536 |
| language | English |
| last_indexed | 2024-04-13T06:53:54Z |
| publishDate | 2022-01-01 |
| publisher | IEEE |
| record_format | Article |
| series | IEEE Access |
| spelling | doaj.art-4c2754ee029e48abb2e9c61c43afd32b2022-12-22T02:57:18ZengIEEEIEEE Access2169-35362022-01-011012425912427610.1109/ACCESS.2022.32244509962822An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future ResearchAfef Saihi0https://orcid.org/0000-0002-3664-8664Mohamed Ben-Daya1https://orcid.org/0000-0002-1112-395XRami As'Ad2https://orcid.org/0000-0002-4747-9579Department of Industrial Engineering, American University of Sharjah, Sharjah, United Arab EmiratesDepartment of Industrial Engineering, American University of Sharjah, Sharjah, United Arab EmiratesDepartment of Industrial Engineering, American University of Sharjah, Sharjah, United Arab EmiratesThe full integration of sustainability considerations into maintenance practices requires a close monitoring of maintenance impact through appropriate key performance indicators (KPIs) that take into account various sustainability aspects. However, there is a lack of a comprehensive framework of KPIs covering all the sustainability dimensions, and the few attempts to address this need are specific to certain industries and lack validation by experts in the field. Therefore, the aim of this research is to develop and validate a comprehensive and multidimensional framework of sustainability performance indicators for the assessment of maintenance impacts on the triple-bottom-line. To that end, an exhaustive list of general indicators is collected based on both international organizations standard-sets and published literature. Subsequently, this list is projected on the maintenance area to establish the pertinent indicators. Then, a validation phase is performed with a highly qualified expert panel through semi-structured questionnaires and follow-up discussions. The validated list of sustainable maintenance KPIs includes 63 indicators amongst which 34 belong to the environmental pillar and are split between various categories such as resource use, residuals, environmental compliance, etc. The social pillar comprises of 15 indicators related to occupational health and safety, training and development and customer satisfaction dimensions. Finally, the economic pillar includes 14 indicators split between economic performance and investment categories. The findings of this research provide guidance to practitioners in the field and set the foundations for conducting promising future works. A rich portfolio of future research based on the obtained results is proposed.https://ieeexplore.ieee.org/document/9962822/Maintenancesustainabilitydirect impactsindirect impactsperformance indicatorsexpert validation |
| spellingShingle | Afef Saihi Mohamed Ben-Daya Rami As'Ad An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research IEEE Access Maintenance sustainability direct impacts indirect impacts performance indicators expert validation |
| title | An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research |
| title_full | An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research |
| title_fullStr | An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research |
| title_full_unstemmed | An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research |
| title_short | An Investigation of Sustainable Maintenance Performance Indicators: Identification, Expert Validation and Portfolio of Future Research |
| title_sort | investigation of sustainable maintenance performance indicators identification expert validation and portfolio of future research |
| topic | Maintenance sustainability direct impacts indirect impacts performance indicators expert validation |
| url | https://ieeexplore.ieee.org/document/9962822/ |
| work_keys_str_mv | AT afefsaihi aninvestigationofsustainablemaintenanceperformanceindicatorsidentificationexpertvalidationandportfoliooffutureresearch AT mohamedbendaya aninvestigationofsustainablemaintenanceperformanceindicatorsidentificationexpertvalidationandportfoliooffutureresearch AT ramiasad aninvestigationofsustainablemaintenanceperformanceindicatorsidentificationexpertvalidationandportfoliooffutureresearch AT afefsaihi investigationofsustainablemaintenanceperformanceindicatorsidentificationexpertvalidationandportfoliooffutureresearch AT mohamedbendaya investigationofsustainablemaintenanceperformanceindicatorsidentificationexpertvalidationandportfoliooffutureresearch AT ramiasad investigationofsustainablemaintenanceperformanceindicatorsidentificationexpertvalidationandportfoliooffutureresearch |