Adolescents' informedness about the services provided by Children's helpline

We present the results of studies of informedness about the Children's helpline and access to remote emergency psychological assistance in the case of a difficult life situation in family, school, peer group (violence, conflicts, antivital experiences etc.) in students of VII-IX grades of twent...

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Main Authors: V.V. Kovrov, G.S. Kozhukhar
Format: Article
Language:English
Published: Moscow State University of Psychology and Education 2014-08-01
Series:Психологическая наука и образование (2007. Online)
Subjects:
Online Access:http://psyedu.ru/files/articles/psyedu_ru_2013_4_kovrov_kozhukhar.pdf
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author V.V. Kovrov
G.S. Kozhukhar
author_facet V.V. Kovrov
G.S. Kozhukhar
author_sort V.V. Kovrov
collection DOAJ
description We present the results of studies of informedness about the Children's helpline and access to remote emergency psychological assistance in the case of a difficult life situation in family, school, peer group (violence, conflicts, antivital experiences etc.) in students of VII-IX grades of twenty educational organizations of general (complete) education in Moscow. We discuss the reasons for reducing the likelihood of using services of the Children's Helpline, psychological barriers – conscious and unconscious – complicating the use of this service. The study showed that the need for psychological assistance, implemented by means of remote consultation, has not been formed in the majority of students in Moscow. We revealed a general rule that awareness of the Children's Helpline, the perception of its effectiveness and the motivation “to call in future” and “to recommend others to call”, are closely interrelated among respondents with experience of such calls.
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spelling doaj.art-4c3ed413cca54ea5875116d09ddee8752022-12-21T23:34:59ZengMoscow State University of Psychology and EducationПсихологическая наука и образование (2007. Online)2074-58852014-08-0154114Adolescents' informedness about the services provided by Children's helplineV.V. Kovrov0G.S. Kozhukhar1Ph.D. in Pedagogics, Associate Professor, Head of the Laboratory “Psychological safety of educational environment”, Center for Emergency Psychological Aid, Moscow State University of Psychology and Education, Moscow, Russian FederationPh.D. in Psychology, Associate Professor, Senior Research Assistant, Center for Emergency Psychological Aid, Moscow State University of Psychology and Education, Moscow, Russian FederationWe present the results of studies of informedness about the Children's helpline and access to remote emergency psychological assistance in the case of a difficult life situation in family, school, peer group (violence, conflicts, antivital experiences etc.) in students of VII-IX grades of twenty educational organizations of general (complete) education in Moscow. We discuss the reasons for reducing the likelihood of using services of the Children's Helpline, psychological barriers – conscious and unconscious – complicating the use of this service. The study showed that the need for psychological assistance, implemented by means of remote consultation, has not been formed in the majority of students in Moscow. We revealed a general rule that awareness of the Children's Helpline, the perception of its effectiveness and the motivation “to call in future” and “to recommend others to call”, are closely interrelated among respondents with experience of such calls.http://psyedu.ru/files/articles/psyedu_ru_2013_4_kovrov_kozhukhar.pdfChildren's helplinepsychological assistanceemergency remote psychological helptelephone counseling
spellingShingle V.V. Kovrov
G.S. Kozhukhar
Adolescents' informedness about the services provided by Children's helpline
Психологическая наука и образование (2007. Online)
Children's helpline
psychological assistance
emergency remote psychological help
telephone counseling
title Adolescents' informedness about the services provided by Children's helpline
title_full Adolescents' informedness about the services provided by Children's helpline
title_fullStr Adolescents' informedness about the services provided by Children's helpline
title_full_unstemmed Adolescents' informedness about the services provided by Children's helpline
title_short Adolescents' informedness about the services provided by Children's helpline
title_sort adolescents informedness about the services provided by children s helpline
topic Children's helpline
psychological assistance
emergency remote psychological help
telephone counseling
url http://psyedu.ru/files/articles/psyedu_ru_2013_4_kovrov_kozhukhar.pdf
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