Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.

Both voluntary in-hospital reporting and mandatory national-level reporting systems for patient safety issues need to work well to develop a patient safety learning system that is effective in preventing the recurrence of adverse events. Some of the hospital systems and activities may increase volun...

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Main Authors: Shigeru Fujita, Kanako Seto, Yosuke Hatakeyama, Ryo Onishi, Kunichika Matsumoto, Yoji Nagai, Shuhei Iida, Tomohiro Hirao, Junko Ayuzawa, Yoshiko Shimamori, Tomonori Hasegawa
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2021-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0255329
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author Shigeru Fujita
Kanako Seto
Yosuke Hatakeyama
Ryo Onishi
Kunichika Matsumoto
Yoji Nagai
Shuhei Iida
Tomohiro Hirao
Junko Ayuzawa
Yoshiko Shimamori
Tomonori Hasegawa
author_facet Shigeru Fujita
Kanako Seto
Yosuke Hatakeyama
Ryo Onishi
Kunichika Matsumoto
Yoji Nagai
Shuhei Iida
Tomohiro Hirao
Junko Ayuzawa
Yoshiko Shimamori
Tomonori Hasegawa
author_sort Shigeru Fujita
collection DOAJ
description Both voluntary in-hospital reporting and mandatory national-level reporting systems for patient safety issues need to work well to develop a patient safety learning system that is effective in preventing the recurrence of adverse events. Some of the hospital systems and activities may increase voluntary in-hospital reporting and mandatory national-level reporting. This study aimed to identify the hospital systems and activities that increase voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues. An anonymous mail survey of hospitals in Japan was conducted in 2017. The hospitals were selected by stratified random sampling according to number of beds. The survey examined the annual number of reported events in the voluntary in-hospital reporting system for patient safety and experience of reporting unexpected patient deaths possibly due to medical interventions to the mandatory national-level reporting system in the last 2 years. The relationship of the answer to the questions with the patient safety management systems and activities at each hospital was analyzed. The response rate was 18.8% (603/3,215). The number of in-hospital reports per bed was positively related to identifying events by referring complaints or questions of patients or family members, using root cause analysis for analyzing reported events, and developing manuals or case studies based on reported events, and negatively related to the unification and standardization of medical devices and equipment. The experience with mandatory national-level reporting of serious adverse events was positively related to identifying problematic cases by a person in charge of patient safety management from the in-hospital reporting system of complications and accidental symptoms. Enhanced feedback for reporters may promote voluntary in-hospital reporting of minor cases with low litigation risks. Developing an in-hospital mechanism that examines all serious complications and accidental symptoms may promote mandatory national-level reporting of serious adverse events with high litigation risks.
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spelling doaj.art-4c434004daf44b7cb2709e811e6d84582022-12-21T21:52:55ZengPublic Library of Science (PLoS)PLoS ONE1932-62032021-01-01167e025532910.1371/journal.pone.0255329Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.Shigeru FujitaKanako SetoYosuke HatakeyamaRyo OnishiKunichika MatsumotoYoji NagaiShuhei IidaTomohiro HiraoJunko AyuzawaYoshiko ShimamoriTomonori HasegawaBoth voluntary in-hospital reporting and mandatory national-level reporting systems for patient safety issues need to work well to develop a patient safety learning system that is effective in preventing the recurrence of adverse events. Some of the hospital systems and activities may increase voluntary in-hospital reporting and mandatory national-level reporting. This study aimed to identify the hospital systems and activities that increase voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues. An anonymous mail survey of hospitals in Japan was conducted in 2017. The hospitals were selected by stratified random sampling according to number of beds. The survey examined the annual number of reported events in the voluntary in-hospital reporting system for patient safety and experience of reporting unexpected patient deaths possibly due to medical interventions to the mandatory national-level reporting system in the last 2 years. The relationship of the answer to the questions with the patient safety management systems and activities at each hospital was analyzed. The response rate was 18.8% (603/3,215). The number of in-hospital reports per bed was positively related to identifying events by referring complaints or questions of patients or family members, using root cause analysis for analyzing reported events, and developing manuals or case studies based on reported events, and negatively related to the unification and standardization of medical devices and equipment. The experience with mandatory national-level reporting of serious adverse events was positively related to identifying problematic cases by a person in charge of patient safety management from the in-hospital reporting system of complications and accidental symptoms. Enhanced feedback for reporters may promote voluntary in-hospital reporting of minor cases with low litigation risks. Developing an in-hospital mechanism that examines all serious complications and accidental symptoms may promote mandatory national-level reporting of serious adverse events with high litigation risks.https://doi.org/10.1371/journal.pone.0255329
spellingShingle Shigeru Fujita
Kanako Seto
Yosuke Hatakeyama
Ryo Onishi
Kunichika Matsumoto
Yoji Nagai
Shuhei Iida
Tomohiro Hirao
Junko Ayuzawa
Yoshiko Shimamori
Tomonori Hasegawa
Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.
PLoS ONE
title Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.
title_full Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.
title_fullStr Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.
title_full_unstemmed Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.
title_short Patient safety management systems and activities related to promoting voluntary in-hospital reporting and mandatory national-level reporting for patient safety issues: A cross-sectional study.
title_sort patient safety management systems and activities related to promoting voluntary in hospital reporting and mandatory national level reporting for patient safety issues a cross sectional study
url https://doi.org/10.1371/journal.pone.0255329
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