The value of volunteers in tourism and events: A leadership perspective
This article is part of a three-year research project on volunteerism and the value for organisations employing volunteers, volunteers themselves and finally the tourists who meet the volunteers in various settings. Employing a mixed methods approach, we conducted a mutual research collaboration bet...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Taylor & Francis Group
2021-09-01
|
Series: | Research in Hospitality Management |
Subjects: | |
Online Access: | http://dx.doi.org/10.1080/22243534.2021.2006918 |
_version_ | 1797640998875037696 |
---|---|
author | Henrik Sølvbjerg Pahus Simon Lind Fischer Bianca Bradescu |
author_facet | Henrik Sølvbjerg Pahus Simon Lind Fischer Bianca Bradescu |
author_sort | Henrik Sølvbjerg Pahus |
collection | DOAJ |
description | This article is part of a three-year research project on volunteerism and the value for organisations employing volunteers, volunteers themselves and finally the tourists who meet the volunteers in various settings. Employing a mixed methods approach, we conducted a mutual research collaboration between the Danish Destination Management Office (DMO) VisitAarhus and Dania Academy within the Frascati research frame. The focus of this article is on the leaders of the volunteers and how they facilitate the conditions that enable volunteers to create the aforementioned value. This was done through in-depth semi-structured interviews with volunteer leaders from across Europe. We focus specifically on how leaders perceive the volunteers, how they assess the value that the volunteers create and, finally on what motivates the volunteers. The result of this article is a conceptual model that creates insights into the elements that help foster an identity among the volunteers and thereby increases the value that they produce. |
first_indexed | 2024-03-11T13:39:15Z |
format | Article |
id | doaj.art-4c61658c6bd14d6ca918fe546d943643 |
institution | Directory Open Access Journal |
issn | 2224-3534 2415-5152 |
language | English |
last_indexed | 2024-03-11T13:39:15Z |
publishDate | 2021-09-01 |
publisher | Taylor & Francis Group |
record_format | Article |
series | Research in Hospitality Management |
spelling | doaj.art-4c61658c6bd14d6ca918fe546d9436432023-11-02T13:54:03ZengTaylor & Francis GroupResearch in Hospitality Management2224-35342415-51522021-09-0111324925410.1080/22243534.2021.20069182006918The value of volunteers in tourism and events: A leadership perspectiveHenrik Sølvbjerg Pahus0Simon Lind Fischer1Bianca Bradescu2Dania AcademyDania AcademyDania AcademyThis article is part of a three-year research project on volunteerism and the value for organisations employing volunteers, volunteers themselves and finally the tourists who meet the volunteers in various settings. Employing a mixed methods approach, we conducted a mutual research collaboration between the Danish Destination Management Office (DMO) VisitAarhus and Dania Academy within the Frascati research frame. The focus of this article is on the leaders of the volunteers and how they facilitate the conditions that enable volunteers to create the aforementioned value. This was done through in-depth semi-structured interviews with volunteer leaders from across Europe. We focus specifically on how leaders perceive the volunteers, how they assess the value that the volunteers create and, finally on what motivates the volunteers. The result of this article is a conceptual model that creates insights into the elements that help foster an identity among the volunteers and thereby increases the value that they produce.http://dx.doi.org/10.1080/22243534.2021.2006918european capital of cultureexperience economyhospitalityvolunteerism |
spellingShingle | Henrik Sølvbjerg Pahus Simon Lind Fischer Bianca Bradescu The value of volunteers in tourism and events: A leadership perspective Research in Hospitality Management european capital of culture experience economy hospitality volunteerism |
title | The value of volunteers in tourism and events: A leadership perspective |
title_full | The value of volunteers in tourism and events: A leadership perspective |
title_fullStr | The value of volunteers in tourism and events: A leadership perspective |
title_full_unstemmed | The value of volunteers in tourism and events: A leadership perspective |
title_short | The value of volunteers in tourism and events: A leadership perspective |
title_sort | value of volunteers in tourism and events a leadership perspective |
topic | european capital of culture experience economy hospitality volunteerism |
url | http://dx.doi.org/10.1080/22243534.2021.2006918 |
work_keys_str_mv | AT henriksølvbjergpahus thevalueofvolunteersintourismandeventsaleadershipperspective AT simonlindfischer thevalueofvolunteersintourismandeventsaleadershipperspective AT biancabradescu thevalueofvolunteersintourismandeventsaleadershipperspective AT henriksølvbjergpahus valueofvolunteersintourismandeventsaleadershipperspective AT simonlindfischer valueofvolunteersintourismandeventsaleadershipperspective AT biancabradescu valueofvolunteersintourismandeventsaleadershipperspective |