The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews

Abstract Introduction The coronavirus disease 2019 (COVID-19) pandemic caused major disruptions to the US Military Health System (MHS). In this study, we evaluated the MHS response to the pandemic to understand the impact of the pandemic response in a large, national, integrated healthcare system pr...

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Main Authors: Alysa Pomer, Satish Munigala, Christian L. Coles, Jessica Pope Mitro, Andrew J. Schoenfeld, Joel S. Weissman, Tracey Perez Koehlmoos
Format: Article
Language:English
Published: BMC 2024-01-01
Series:Health Research Policy and Systems
Subjects:
Online Access:https://doi.org/10.1186/s12961-023-01093-4
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author Alysa Pomer
Satish Munigala
Christian L. Coles
Jessica Pope Mitro
Andrew J. Schoenfeld
Joel S. Weissman
Tracey Perez Koehlmoos
author_facet Alysa Pomer
Satish Munigala
Christian L. Coles
Jessica Pope Mitro
Andrew J. Schoenfeld
Joel S. Weissman
Tracey Perez Koehlmoos
author_sort Alysa Pomer
collection DOAJ
description Abstract Introduction The coronavirus disease 2019 (COVID-19) pandemic caused major disruptions to the US Military Health System (MHS). In this study, we evaluated the MHS response to the pandemic to understand the impact of the pandemic response in a large, national, integrated healthcare system providing care for ~ 9 million beneficiaries. Methods We performed a narrative literature review of 16 internal Department of Defense (DoD) reports, including reviews mandated by the US Congress in response to the pandemic. We categorized the findings using the Doctrine, Organization, Training, Materiel, Leadership, Personnel, Facilities, and Policy (DOTMLPF-P) framework developed by the DoD to assess system efficiency and effectiveness. Results The majority of the findings were in the policy, organization, and personnel categories. Key findings showed that the MHS structure to address surge situations was beneficial during the pandemic response, and the rapid growth of telehealth created the potential impact for improved access to routine and specialized care. However, organizational transition contributed to miscommunication and uneven implementation of policies; disruptions affected clinical training, upskilling, and the supply chain; and staffing shortages contributed to burnout among healthcare workers. Conclusion Given its highly integrated, vertical structure, the MHS was in a better position than many civilian healthcare networks to respond efficiently to the pandemic. However, similar to the US civilian sector, the MHS also experienced delays in care, staffing and materiel challenges, and a rapid switch to telehealth. Lessons regarding the importance of communication and preparation for future public health emergency responses are relevant to civilian healthcare systems responding to COVID-19 and other similar public health crises.
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spelling doaj.art-4c73d45a26e54471a07eba30fd3013e92024-03-05T20:44:42ZengBMCHealth Research Policy and Systems1478-45052024-01-012211910.1186/s12961-023-01093-4The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviewsAlysa Pomer0Satish Munigala1Christian L. Coles2Jessica Pope Mitro3Andrew J. Schoenfeld4Joel S. Weissman5Tracey Perez Koehlmoos6Center for Surgery and Public Health, Brigham and Women’s HospitalHenry M. Jackson Foundation for the Advancement of Military MedicineHenry M. Jackson Foundation for the Advancement of Military MedicineDepartment of Global and Community Health, George Mason UniversityDepartment of Orthopaedic Surgery, Brigham and Women’s HospitalCenter for Surgery and Public Health, Brigham and Women’s HospitalUniformed Services University of Health SciencesAbstract Introduction The coronavirus disease 2019 (COVID-19) pandemic caused major disruptions to the US Military Health System (MHS). In this study, we evaluated the MHS response to the pandemic to understand the impact of the pandemic response in a large, national, integrated healthcare system providing care for ~ 9 million beneficiaries. Methods We performed a narrative literature review of 16 internal Department of Defense (DoD) reports, including reviews mandated by the US Congress in response to the pandemic. We categorized the findings using the Doctrine, Organization, Training, Materiel, Leadership, Personnel, Facilities, and Policy (DOTMLPF-P) framework developed by the DoD to assess system efficiency and effectiveness. Results The majority of the findings were in the policy, organization, and personnel categories. Key findings showed that the MHS structure to address surge situations was beneficial during the pandemic response, and the rapid growth of telehealth created the potential impact for improved access to routine and specialized care. However, organizational transition contributed to miscommunication and uneven implementation of policies; disruptions affected clinical training, upskilling, and the supply chain; and staffing shortages contributed to burnout among healthcare workers. Conclusion Given its highly integrated, vertical structure, the MHS was in a better position than many civilian healthcare networks to respond efficiently to the pandemic. However, similar to the US civilian sector, the MHS also experienced delays in care, staffing and materiel challenges, and a rapid switch to telehealth. Lessons regarding the importance of communication and preparation for future public health emergency responses are relevant to civilian healthcare systems responding to COVID-19 and other similar public health crises.https://doi.org/10.1186/s12961-023-01093-4COVID-19 pandemic responseMilitary Health SystemMilitary healthMilitary medicine
spellingShingle Alysa Pomer
Satish Munigala
Christian L. Coles
Jessica Pope Mitro
Andrew J. Schoenfeld
Joel S. Weissman
Tracey Perez Koehlmoos
The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews
Health Research Policy and Systems
COVID-19 pandemic response
Military Health System
Military health
Military medicine
title The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews
title_full The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews
title_fullStr The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews
title_full_unstemmed The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews
title_short The response of the Military Health System (MHS) to the COVID-19 pandemic: a summary of findings from MHS reviews
title_sort response of the military health system mhs to the covid 19 pandemic a summary of findings from mhs reviews
topic COVID-19 pandemic response
Military Health System
Military health
Military medicine
url https://doi.org/10.1186/s12961-023-01093-4
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